Asan Juliet Mimidoo
106B Ajose Adeogu Victoria Island
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Overview
3
3
years of professional experience
Work History
Front Desk Agent
Jsix Restaurant
01.2025 - Current
- Managed guest check-ins and check-outs efficiently to enhance customer satisfaction.
- Coordinated room assignments and maintained accurate reservation records using property management software.
- Assisted guests with inquiries, resolving issues promptly to ensure a positive experience.
- Processed payments and managed cash transactions accurately, adhering to financial protocols.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Receptionist
Dominos Pizza Assistant Manager
01.2023 - 12.2024
- Managed front desk operations, ensuring efficient guest check-in and service.
- Coordinated communication between customers and kitchen staff to streamline order processing.
- Maintained inventory of supplies, contributing to optimal stock levels for daily operations.
- Trained new employees on customer service protocols and operational procedures.
- Developed scheduling strategies to maximize staff efficiency during peak hours.
- Led team meetings to discuss operational challenges and develop solutions collaboratively.
- Greeted and assisted customers, ensuring a welcoming atmosphere and efficient service.
- Managed phone calls and inquiries, providing accurate information to enhance customer satisfaction.
Education
Bachelor of Sociology - Bsc Sociology
Benue State University
Makurdi12-2018
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Customer and client relations
- Appointment scheduling
- Scheduling
- Greeting and seating clients
Timeline
Front Desk Agent
Jsix Restaurant
01.2025 - Current
Receptionist
Dominos Pizza Assistant Manager
01.2023 - 12.2024
Bachelor of Sociology - Bsc Sociology
Benue State University