Ashanta Williams
Baton Rouge
Summary
Dynamic warehouse professional with extensive experience at Amazon, excelling in inventory management and quality control. Proven ability to enhance workflow efficiency and train teams effectively. Recognized for maintaining high safety standards and delivering exceptional customer service, ensuring operational excellence in fast-paced environments. Punctual and dependable, committed to achieving organizational goals.
Overview
8
8
years of professional experience
Work History
Warehouse Associate
Amazon
Baton Rouge, LA
06.2023 - Current
- Operated forklifts and pallet jacks to efficiently transport goods within warehouse.
- Loaded and unloaded shipments, ensuring accuracy in order fulfillment processes.
- Maintained organization of inventory using Amazon's warehouse management system.
- Collaborated with team members to meet daily productivity targets and deadlines.
- Assisted in training new associates on safety protocols and operational procedures.
- Inspected packages for damage, reporting issues to ensure quality control standards.
- Participated in regular inventory audits to support accurate stock levels and reporting.
- Implemented best practices for maintaining cleanliness and safety within work areas.
Overnight Stocker
Walmart
01.2022 - 07.2024
- Stocked merchandise efficiently, ensuring optimal product placement and accessibility for customers.
- Assisted in inventory management by accurately tagging and organizing stock items.
- Maintained cleanliness of storage areas, promoting a safe and organized working environment.
- Collaborated with team members to expedite restocking processes during peak hours.
- Operated pallet jacks and other equipment to move heavy merchandise safely and effectively.
- Monitored inventory levels, alerting supervisors to low stock situations for timely replenishment.
Manager
Poboy Express
Baton Rouge, LA
02.2019 - 11.2021
- Oversaw daily operations, ensuring team adherence to quality and safety standards.
- Streamlined workflow processes to enhance efficiency and reduce service time.
- Trained and mentored staff on customer service best practices and menu knowledge.
- Implemented inventory management strategies to minimize waste and optimize stock levels.
Shift Lead
Taco Bell
Baton Rouge, LA
04.2018 - 03.2020
- Learned and adhered to safety protocols in fast-paced environment
- Assisted in training new team members on operational procedures
- Maintained cleanliness and organization of work areas
- Monitored inventory levels, restocking supplies as needed
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Kept employees operating productively and working on task to meet business and customer needs.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Helped store management meet standards of service and quality in daily operations.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
Education
Associate of Applied Science -
Penn Foster Career School
Scranton, PASkills
- Inventory management
- Quality control
- Safety protocols
- Shipment loading/unloading
- Equipment maintenance
- Team collaboration
- Stock replenishment
- Training and mentoring
- Workflow efficiency
- Damage inspection
- Customer service excellence
- Cash handling procedures
- Organization skills
- Time management
- Cleanliness standards
- Problem resolution
- Compliance adherence
- Operational procedures
- Packaging and labeling
- Attention to detail
- Problem-solving
- Lifting and sorting
- Labeling and boxing
- Order picking
- Shipping and receiving
- Warehouse safety
- Order picking and processing
- Order fulfillment
- Heavy lifting
- Warehouse operations
- Loading and unloading
- Warehouse organization
- Workplace cleanliness
- Warehouse environment safety
- Inventory organization
- Material handling
- Inventory counting
- Wrapping and boxing
- Leadership and team building
- Pallet jacking
- Pallet jack operations
- Basic math
- Barcode scanning
- Damage control
- Stock control
- Picking and packing
- Clear communication
- Punctual and dependable
Timeline
Warehouse Associate
Amazon
06.2023 - Current
Overnight Stocker
Walmart
01.2022 - 07.2024
Manager
Poboy Express
02.2019 - 11.2021
Shift Lead
Taco Bell
04.2018 - 03.2020
Associate of Applied Science -
Penn Foster Career School