ASHLEE SPINNER
10525 LA-92 Maurice
Summary
Versatile professional with experience in customer service, administration, small business ownership, and creative sales environments. Skilled at managing daily operations, resolving customer inquiries with empathy, and building strong relationships. Demonstrated expertise in scheduling, inventory, social media marketing, and creating handcrafted products. Known for a positive attitude, strong organizational skills, and the ability to adapt quickly in fast-paced, customer-focused settings, while delivering high-quality work and supporting team success.
Overview
5
5
years of professional experience
Work History
DELIVERY DRIVER
Uber
Lafayette
12.2023 - Current
- Delivered orders efficiently and courteously, maintaining a 5-star customer rating.
- Followed delivery schedules and routes to ensure prompt and accurate service.
- Provided excellent customer interaction, addressing questions and concerns professionally.
OWNER
One To Zen Botanics LLC
Lafayette
05.2022 - Current
- Launched and managed all aspects of an herbal care and aromatherapy online shop, including marketing, sales, customer service, and operations
- Developed and sold products, ensuring quality, compliance, and customer satisfaction
SALES ASSOCIATE
Aromatic Infusions
Youngsville
06.2024 - 02.2025
- Resolved customer inquiries via phone and email, providing product and service information.
- Recommended complementary products to customers to meet sales goals.
- Organized and maintained accurate customer account records.
- Supported team goals through collaboration and proactive problem-solving.
CUSTOMER SERVICE REPRESENTATIVE
Hand Up Thrift
Lafayette
03.2021 - 10.2021
- Operated POS system and processed phone orders accurately.
- Scheduled and documented customer deliveries and inquiries.
- Trained and supported new employees on sales techniques and store procedures.
- Grew social media presence and engagement through consistent, targeted content.
FLORAL DESIGNER
Albertson's
Lafayette
02.2020 - 03.2021
- Designed creative floral arrangements for weddings, funerals, and events.
- Provided exceptional customer service and upsold products to meet sales targets.
- Maintained visually appealing displays during peak seasons to attract customers.
- Managed time effectively to handle high-volume periods while ensuring quality.
Education
DIPLOMA -
Avoyelles Public Charter School
Mansura, LA05.2014
Skills
- Administrative: Scheduling, record-keeping, inventory management, POS system operation
- Customer Service: Professional phone & in-person communication, complaint resolution, upselling techniques
- Technical: Social media marketing, visual merchandising
- Personal: Positive attitude, empathetic communication, attention to detail, team player
Languages
english | Native
Timeline
SALES ASSOCIATE
Aromatic Infusions
06.2024 - 02.2025
DELIVERY DRIVER
Uber
12.2023 - Current
OWNER
One To Zen Botanics LLC
05.2022 - Current
CUSTOMER SERVICE REPRESENTATIVE
Hand Up Thrift
03.2021 - 10.2021
FLORAL DESIGNER
Albertson's
02.2020 - 03.2021
DIPLOMA -
Avoyelles Public Charter School
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