Ashley Barbier
Mandeville,LA
Summary
Diligent Office Worker with multifaceted administrative abilities and expert-level proficiency in Microsoft Office Suite. Handles high work volumes and maintains frequent customer contact with calm and professional approach. Decisive in managing routine clerical needs and working accurately with minimal oversight to handle files, correspondence and data entry.
Overview
6
6
years of professional experience
Work History
Marketing Manager / Graphic Designer
Team Dynamics LLC
11.2021 - 07.2024
- Managed workflow between 7 staff members, coordinating documents, planning, and creative material distribution.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Developed and implemented marketing strategies for launches, rebranding campaigns, and promotions.
- Analyzed and reported on KPIs to validate and demonstrate the success of marketing campaigns.
- Created digital image files for use in digital and traditional printing methods.
Administrative Assistant
Righteous Clothing Agency
05.2021 - 11.2021
- Answered multi-line phone system, routing approximately 30 calls daily, delivering messages to staff, and greeting visitors.
- Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
- Continually sought methods for improving daily operations, client communications, recordkeeping, and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
- Liaised between clients and vendors and maintained effective lines of communication.
- Volunteered to help with special projects of varying degrees of complexity.
OSD Supervisor
Kool Pak
01.2018 - 05.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows between 10 people.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Worked productively in a fast-moving work environment to process approximately 30 incident cases daily.
- Followed up with customers on unresolved issues.
- Collaborated with internal departments and external vendors to resolve claims.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
Skills
- Honest and ethical
- Resource optimization
- Policy implementation
- 60 wpm typing speed
- Report generation
- Process improvement
- Verbal and written communication
- Documentation and reporting
- Customer service
- Decision-making
- Orientation and training
- Data analysis
Timeline
Marketing Manager / Graphic Designer
Team Dynamics LLC
11.2021 - 07.2024
Administrative Assistant
Righteous Clothing Agency
05.2021 - 11.2021
OSD Supervisor
Kool Pak
01.2018 - 05.2021
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