Ashley Celestine
Lake Charles
Summary
Experienced in managing daily operations, including team scheduling and inventory management, which contributed to enhanced efficiency and customer satisfaction. Developed training programs for new staff that improved product knowledge and sales techniques, fostering a collaborative work environment. Implemented effective inventory systems that minimized stock discrepancies, ensuring optimal product availability. Proven ability to lead sales initiatives that increased customer engagement through upselling and cross-selling strategies.
Overview
14
14
years of professional experience
2011
2011
years of post-secondary education
Work History
Assistant Store Manager
AT&T Mobility
Lake Charles
07.2018 - 02.2026
- Led daily store operations by managing team schedules, resulting in improved efficiency and customer service satisfaction.
- Trained and mentored new staff on sales techniques and product knowledge, enhancing team performance and engagement levels.
- Implemented inventory management systems that streamlined stock replenishment processes, minimizing shortages and overstock situations.
Sales Specialist
Lowe’s
Lake Charles
02.2012 - 02.2019
- Developed comprehensive product knowledge to effectively assist customers in making informed purchasing decisions, enhancing overall satisfaction.
- Led sales initiatives that promoted upselling and cross-selling, resulting in improved customer engagement and increased revenue.
- Mentored and trained new sales associates on product features and customer service techniques, fostering a collaborative team environment.
Education
Lagrange High School
Lake Charles, LASome College (No Degree) -
University of Louisiana At Lafayette
Lafayette, Louisiana, LASkills
- Team management
- Staff training
- Inventory management
- Sales strategies
- Cross-selling strategies
- Performance metrics
- Upselling techniques
- Customer engagement
Timeline
Assistant Store Manager
AT&T Mobility
07.2018 - 02.2026
Sales Specialist
Lowe’s
02.2012 - 02.2019
Lagrange High School
Some College (No Degree) -
University of Louisiana At Lafayette