Brooklyn Ferlita
Metairie
Summary
Dedicated and detail-oriented professional with a Bachelor’s in Child Psychology and practical clinical experience as a Behavior Technician. Adept at implementing evidence-based interventions, meticulous data collection, and comprehensive reporting within diverse field environments. Recognized for exceptional skills in client pairing, establishing the strong rapport and trust essential for effective therapeutic outcomes. Complemented by a proven track record of professional responsibility, having maintained a high-level leadership role as a Key Associate Manager in a high-pressure fine dining environment throughout my undergraduate studies. This unique combination of clinical insight and executive operational experience has fostered a disciplined, empathetic, and analytical approach to child development and behavioral science, preparing me for advanced academic research and professional practice.
Overview
4
4
years of professional experience
Work History
Key Associate
Flemings Steakhouse
Metairie, LA
09.2025 - Current
- Assisted in managing daily operations to ensure smooth service delivery and guest satisfaction.
- Collaborated with kitchen staff to maintain food quality standards and timely order fulfillment.
- Trained new associates on restaurant procedures and customer service best practices.
- Monitored inventory levels, placing orders for supplies as needed to prevent shortages.
Behavior Technician
Butterfly Effects Inc.
Metairie, LA
05.2025 - Current
- Implemented individualized treatment plans to support clients' behavioral goals.
- Monitored client progress, documenting behavioral changes and responses to interventions.
- Collaborated with multidisciplinary teams to enhance therapeutic strategies for client care.
- Provided direct support during therapy sessions, utilizing evidence-based techniques effectively.
Head Hostess
Fleming's Prime Steakhouse & Wine Bar
Metairie, LA
08.2023 - 09.2025
- Managed guest seating arrangements to optimize restaurant flow and enhance customer experience.
- Trained and supervised hostess team in daily operations and best practices.
- Coordinated reservations and walk-in guests, ensuring timely service during peak hours.
- Collaborated with management to implement efficient check-in procedures for large parties.
Library Assistant
University of New Orleans
New Orleans, LA
09.2022 - 11.2024
- Managed daily circulation and inventory tasks to ensure efficient library operations.
- Assisted patrons in utilizing library resources and technology effectively.
- Trained new staff on library systems and procedures, enhancing team performance.
- Developed and maintained organization of digital and physical collections for easy access.
Education
Bachelor of Science - Child Psychology
University of New Orleans
New Orleans, LA12-2025
Skills
- Data collection
- Prompting and fading strategies
- Social skills development
- Behavior treatment plans
Timeline
Key Associate
Flemings Steakhouse
09.2025 - Current
Behavior Technician
Butterfly Effects Inc.
05.2025 - Current
Head Hostess
Fleming's Prime Steakhouse & Wine Bar
08.2023 - 09.2025
Library Assistant
University of New Orleans
09.2022 - 11.2024
Bachelor of Science - Child Psychology
University of New Orleans