Summary
Overview
Work History
Education
Skills
Highlights
References
Timeline
Generic

Kristy Dupre

Maurice

Summary

Assistant Manager with expertise in team leadership, project management, and operational efficiency. Proven ability to manage diverse teams, prioritize tasks, and enhance customer service quality. Demonstrated success in boosting productivity and customer satisfaction through strategic initiatives. Strong interpersonal, problem-solving, and decision-making skills contribute to overall business success.

Overview

31
31
years of professional experience

Work History

Assistant Manager

Walmart
Abbeville
09.1994 - Current
  • Supervised daily operations to ensure smooth workflow and customer satisfaction.
  • Trained and mentored team members on company policies and procedures.
  • Coordinated inventory management to maintain stock levels and minimize waste.
  • Implemented promotional strategies to enhance product visibility and sales effectiveness.
  • Resolved customer inquiries and complaints to maintain positive shopping experiences.
  • Collaborated with management to develop operational goals and improve efficiency.
  • Managed staff schedules to optimize labor allocation during peak hours.
  • Conducted regular performance evaluations to support team development initiatives.
  • Managed customer service inquiries and complaints in a timely manner.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Maintained up-to-date knowledge of company products and services.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Resolved conflicts between team members in an effective manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Assigned work and monitored performance of project personnel.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Produced thorough, accurate and timely reports of project activities.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Proposed or approved modifications to project plans.
  • Implemented quality control measures to uphold company standards.
  • Communicated regularly with customers to gain insights into their needs.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Analyzed business performance data and forecasted business results for upper management.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.

Education

High School Diploma -

North Vermilion High School
Maurice
05-1994

Skills

  • Inventory management
  • Customer service
  • Employee training
  • Sales analysis
  • Team building
  • Conflict resolution
  • Staff scheduling
  • Quality control
  • Operational efficiency
  • Performance evaluation
  • Promotional strategies
  • Regulatory compliance
  • Data analysis
  • Customer relationship management
  • Project management
  • Team motivation techniques
  • Reporting and documenting
  • Recruitment and hiring
  • Financial reporting
  • Task delegation
  • Sales monitoring
  • Employee engagement
  • Sales reporting
  • Team motivation
  • Promotional planning
  • Cost reduction
  • Team leadership
  • Sales growth
  • Closing oversight
  • Team collaboration
  • Employee scheduling
  • Scheduling and planning
  • Customer rapport
  • Succession planning
  • Employee performance evaluations
  • Budget assistance
  • Problem-solving
  • Coaching and mentoring
  • Project management abilities
  • Product branding
  • Schedule oversight
  • Goal setting
  • Corporate social responsibility
  • Customer service and satisfaction
  • Decision-making
  • Time management
  • Compliance
  • Product and service sales
  • Meeting facilitation
  • Cost control
  • Workplace safety compliance
  • Sales strategies
  • Verbal and written communication
  • Policy enforcement
  • Retail operations
  • Staff management
  • Staff supervision
  • Multitasking and organization
  • Retail operations management
  • Strategic thinking
  • Employee performance evaluation
  • Customer relations

Highlights

  • Supervised 30-40 employees subsequently.
  • Oversaw all duties on managing the clothing center, auto servicing center, areas of garden center, toy center, hardware center, home goods center, and fresh food center.
  • Relocated for 5 months temporarily improving overall business and job functionality.
  • Helped reconstruct an old building to make it more functional and accessible to more Walmart consumers.

References

References available upon request.

Timeline

Assistant Manager

Walmart
09.1994 - Current

High School Diploma -

North Vermilion High School
Kristy Dupre