Ashley Kennedy
Shreveport
Summary
Accomplished Vision Center Manager at Walmart, adept in optical sales and team leadership, significantly enhanced store performance and customer satisfaction. Expert in employee relations, with a proven track record of meeting sales targets through strategic planning and effective team development. Skilled in hiring, training, and optimizing inventory, ensuring operational excellence and superior service.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
10
10
years of professional experience
Work History
Vision Center Manager
Walmart
10.2023 - 12.2024
- Worked closely with district management to align vision center goals with company-wide objectives and drive continued success in the retail environment.
- Led team to consistently achieve sales targets through strategic planning and motivational coaching techniques.
- Increased overall store performance by optimizing inventory management and merchandise presentation.
- Enhanced customer experience by implementing effective staff training and development programs.
- Recruited hired, and trained new team members, instilling a strong commitment to customer satisfaction from day one.
- Supervised and managed opticians using feedback, constructive conversations and leading daily activities on sales floor.
Lead Optician
Walmart
01.2015 - 10.2023
- Maintained a clean and organized work environment while adhering to all safety protocols related to handling optical equipment.
- Built long-lasting relationships with clients through attentive follow-up care and ongoing communication regarding their eyewear needs.
- Enhanced customer satisfaction by providing personalized optical solutions and exceptional service.
- Conducted comprehensive eye examinations, resulting in accurate prescriptions and optimal visual outcomes for patients.
- Managed inventory effectively, maintaining optimal stock levels and reducing unnecessary expenses.
Education
Medical Assistant -
Remington College
Shreveport, LA07-2010
High School Diploma -
Southwood High School
Shreveport, LA05-2009
Skills
- Optical sales
- Employee relations
- Scheduling coordination
- Insurance processing
- Customer service
- Problem-solving
- Team leadership
- Scheduling and coordinating
- Hiring and training
- Team development
Timeline
Vision Center Manager
Walmart
10.2023 - 12.2024
Lead Optician
Walmart
01.2015 - 10.2023
Medical Assistant -
Remington College
High School Diploma -
Southwood High School
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