Ashley Smith

-Built a good culture within the Restaurant and got retention under control. Turnover Rate went from 169% to 106%.

-Promoted newly Certified Trainers and created a good training program, Became a training Restaurant.

-Built a good bench for HIPOS, promoted 3 zone managers in less than 2 years.

Started with triple red assessments, our latest assessment was a triple green, got SOPS under control and build Natural habits with in the crews with Raising standard of operations.

-Passed quarterly Ecosure audits, received 2 a quarter.

-Collaborated with team members to streamline workflow processes, resulting in reduced wait times for customers during peak service hours and hitting Throughput goals.

-Monitored equipment functionality and performed routine maintenance checks to minimize downtime and ensure operational reliability.

-Supported customer service initiatives by addressing inquires and resolving issues promptly to enhance client satisfaction.

-Onboarding of new employees/managed terminations and site transfers

-Managed weekly Kronos discrepancy reports

-Coded staff payroll report to different jobs

-Responsible for plan of day, daily constructions report, and force report to clients.

-Submitted expense reports for job site.

-Developed a business plan that was successful increased sales annually by 320,000.

-Managed Profit and Loss to attain the company's financial goal and objectives

-Promoted all new Service leaders and built a strong management team.

-Proactively managed operations of the restaurant to include planning/forecasting of weekly sales and labor.

-Build a template and completed a schedule based on Restaurant Leaders forecast.

-Lead the team to achieve Raising Canes SOPS.

-Maintaining crew staffing to par levels and hiring the needs of the business.

-Auditing smallware needs and completing orders.