Ashlon Phillips
West Monroe
Summary
Proactive and customer-focused, I excelled at PJs Coffee Of New Orleans by enhancing customer satisfaction and fostering loyalty through exceptional service and quick problem resolution. My adeptness in cash handling and creating a positive team environment, alongside my friendly demeanor, significantly contributed to a welcoming and efficient atmosphere. I held a great attitude while working under pressure and high intense settings.
Overview
1
1
year of professional experience
Work History
Barista
PJs Coffee Of New Orleans
04.2024 - 01.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Education
High School Diploma -
West Monroe High School
West Monroe 05.2023
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- Team leadership
- Order taking
- Cash register operation
- Decision-making
Timeline
Barista
PJs Coffee Of New Orleans
04.2024 - 01.2025
High School Diploma -
West Monroe High School
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