Ashley Henry
Slidell
Summary
Dynamic bar manager with a proven track record, enhancing customer satisfaction through innovative cocktail menus and exceptional service. A reliable team player, I excel in multitasking and training staff, driving revenue growth while fostering a positive work environment. Committed to delivering memorable experiences and optimizing operations.
Overview
7
7
years of professional experience
Work History
Bartender
Nice Guys Nola
New Orleans, LA
01.2026 - 05.2026
- Achieved high customer satisfaction by crafting unique specialty cocktails with fresh ingredients.
- Elevated customer experience through exceptional service, creating a welcoming atmosphere.
- Optimized bar inventory processes to meet demand and reduce waste effectively.
- Enhanced operational efficiency by synchronizing food and beverage orders with kitchen staff.
- Maintained a pristine bar environment in line with health and safety regulations.
- Provided top-tier service during high-volume events on weekends and special occasions.
- Contributed to a collaborative workplace culture through proactive communication and teamwork.
Lead Server
Northern Lites
Slidell, LA
05.2022 - 01.2026
- Achieved high service standards and exceptional guest experiences through effective daily operations management.
- Increased menu knowledge and customer service proficiency among new servers through dedicated training and mentorship.
- Enhanced food delivery speed and order accuracy by collaborating closely with kitchen staff.
- Optimized inventory management through strategic coordination of supply orders to maintain stock levels.
- Resolved guest complaints efficiently, resulting in improved brand reputation and customer satisfaction.
- Maintained dining area cleanliness and organization, ensuring compliance with health and safety regulations.
- Established strong connections with regular customers, contributing to customer retention.
- Executed accurate payment collection and cash management for food and drinks served.
Bar Manager
KOK Wings & Things
Lafayette, LA
08.2019 - 04.2021
- Achieved high customer satisfaction by streamlining daily bar operations and enhancing service efficiency.
- Elevated staff performance through effective training on beverage preparation and customer engagement techniques.
- Maintained optimal inventory levels and ensured timely supply orders to support operations.
- Enhanced drink offerings with seasonal cocktail menus that appealed to diverse customer preferences.
- Facilitated prompt conflict resolution among staff, contributing to a positive work culture.
- Increased revenue through the implementation of creative marketing campaigns and successful promotional events.
Education
No Degree - Interdisciplinary Studies
University of New Orleans
New Orleans, LAHigh School Diploma -
Slidell High School
Slidell, LA05.2019
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender
Nice Guys Nola
01.2026 - 05.2026
Lead Server
Northern Lites
05.2022 - 01.2026
Bar Manager
KOK Wings & Things
08.2019 - 04.2021
No Degree - Interdisciplinary Studies
University of New Orleans
High School Diploma -
Slidell High School