Currently persuing certifications in CompTIA Secure , Network , and A with the ulitmate goal of getting the "CompTIA Trifecta" and working in Network Security/Analysis
Ashton Brouillette
Pineville,LA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure Technological Troubleshooting/Support position. Ready to help team achieve company goals.
Professional troubleshooting specialist with strong focus on delivering impactful results. Skilled in problem-solving, communication, and client engagement. Reliable team collaborator, adaptable to changing needs and driven by achieving outcomes. Proficient in conflict resolution, customer support, and technical troubleshooting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Consultation Agent
Best Buy Geek Squad
08.2023 - Current
- Assessed client requirements thoroughly to create customized action plans aligned with their goals and objectives.
- Conducted thorough research on industry trends, enabling more informed recommendations during consultations.
- Built lasting relationships with clients through consistent communication and timely followups.
- Generated new sales, retained existing members and grew overall book of business through multiple product offerings.
- Developed knowledge of various Operating Systems and software/programs to perform IT troubleshooting, restoration, and maintenance services to better help client with presented issues.
- Offered assistance in implementing and developing training programs.
Combat Medic (68W)
US Army
02.2023 - Current
- Acted as team leader and took responsibility for scene and unit management to maximize integrated support of patients.
- Recognized and treated medical conditions with proven techniques, equipment and knowledge of medical and military protocols.
- Perfected careful handling, lifting and moving of patients from point of incident to stretcher, ambulance or helicopter.
- Assessed needs and conditions of assigned patients and gathered critical patient health information.
- Completed patient care reports and checklists of daily duties per established military practices, guidelines and regulations.
- Developed and deployed triage skills and delivered optimal emergency care in combat environments.
- Delivered emergency medical treatment at point of wounding on combat battlefields.
- Attended training classes to maintain certification licensure, keep abreast of new developments in field and maintain existing knowledge.
Education
High School Diploma -
Pineville High School
Pineville05.2022
Skills
- Operational Standards
- Advanced Lifesaving Procedures
- Treatment Options
- Medical Assistance
- Software installation
- Application support
- Hardware repair
- System diagnostics
- Data recovery
- Virus removal
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Microsoft windows and office
- Reliability
- Verbal and written communication
- Adaptability and flexibility
Certification
- EMR - Emergency Medical Responder
- EMT - Certified Emergency Medical Technician
Education
true
Skills
- Patient Admission
- Medicine Administration
- Treatment Documentation
- Customer Experience
- Combat Operations
Interests
Timeline
Consultation Agent
Best Buy Geek Squad
08.2023 - Current
Combat Medic (68W)
US Army
02.2023 - Current
High School Diploma -
Pineville High School
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