Asten Alexander
Monroe
Summary
Effective motivated Human Services professional, with a diverse background in the healthcare field and career services. Highly responsive to varied patient needs and circumstances, excellent with integrating knowledge of laws, policies, and creates innovative solutions that optimize performance. Possess a working knowledge of assessment techniques and has demonstrated ability to serve as a key resource to colleagues and other healthcare professionals. Within an organization effectively manages relationships with clients, colleagues and senior leaders through the utility of strong interpersonal, networking, planning & conflict resolution skills
Overview
24
24
years of professional experience
Work History
Direct Service Worker (DSW)
G.B. Cooley
Monroe, LA
06.2024 - Current
- Administered medications as prescribed by Physician
- Assisted elderly and disabled with daily medical needs.
- Monitored and recorded patient’s vital signs
- Scheduled patient’s appointments and managed follow-ups
Phlebotomy Intern/Specimen Processor
Quest Diagnostics, Patient Services
Monroe, LA
07.2025 - 12.2025
- Collected blood samples using venipuncture and capillary techniques.
- Maintained accurate patient records and documentation for all procedures.
- Ensured compliance with safety protocols and infection control measures.
- Processed patient samples for analysis, adhering to strict protocols for quality control and specimen integrity.
- Conducted microbial assays to ensure compliance with laboratory standards and protocols.
Specimen Processor
Labcorp
West Monroe, LA
04.2019 - 08.2025
- Trained new staff on standard operating procedures and best practices in specimen processing.
- Assisting clients and phlebotomists with inquiries pertaining to specimens' requirements and test turnaround times.
- Processed biological specimens efficiently, ensuring compliance with laboratory protocols and safety regulations.
- Efficiently prepared specimens for shipment to external testing facilities, ensuring adherence to packaging guidelines and regulatory requirements.
Registration Clerk
Glenwood
West Monroe, LA
01.2019 - 01.2021
- Processed patient registrations accurately and efficiently using electronic health record systems.
- Verified insurance, calculated and collected co-payments/out-of-pocket cost. Advocate for patient needing financial assistance by informing patients of alternative payment reduction options.
- Assisted patients in completing necessary paperwork, ensuring correct information submission.
- Trained new staff on registration procedures and system navigation to enhance team performance.
Lab Specimen Processor
Quest Diagnostics
Irving, TX
05.2002 - 12.2010
- Processed high volumes of time-sensitive specimens without compromising accuracy or quality standards under tight deadlines.
- Performed routine and limited non-routine activities involved in the preparation of slides for microscopic evaluation by pathologist(s) (under general supervision and according to policies and procedures).
- Operated laboratory equipment to prepare samples for analysis, ensuring quality control measures were met.
- Clean, sterilize, organize and maintain work area, glassware and laboratory equipment (e.g., refrigerators, freezers and supply cabinets, as needed).
- Ensured compliance with all relevant safety protocols while handling biohazardous materials during specimen processing tasks.
Education
Diploma - General Studies
Caldwell High School
Columbia, LA05-2001
Skills
- Activities of daily living assistance
- Medication monitoring
- Insurance verification
- Appointment scheduling
- Gram staining
- Clinical laboratory experience
- Patient registration
- Patient confidentiality
- HIPAA compliance
Timeline
Phlebotomy Intern/Specimen Processor
Quest Diagnostics, Patient Services
07.2025 - 12.2025
Direct Service Worker (DSW)
G.B. Cooley
06.2024 - Current
Specimen Processor
Labcorp
04.2019 - 08.2025
Registration Clerk
Glenwood
01.2019 - 01.2021
Lab Specimen Processor
Quest Diagnostics
05.2002 - 12.2010
Diploma - General Studies
Caldwell High School