AUDRA COLLIER
New Iberia,LA
Summary
Driven Associate Cashier at Food N Fun, excelled in customer service and cash handling, enhancing customer satisfaction and team productivity. Demonstrated reliability, professionalism, and a goal-oriented approach, with a knack for efficiently resolving complaints and boosting loyalty program participation. Trained new employees. Wanting to continue my personal growth by showing the skills I have, and will learn in a new postion.
Overview
2
2
years of professional experience
Work History
Associate Cashier
Food N Fun
08.2023 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers by answering questions and fulfilling requests.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Trained new employees on cashier procedures, improving overall efficiency and productivity of the team.
- Resolved customer complaints promptly, maintaining professionalism while working towards a satisfactory resolution.
- Assisted in end-of-day closing activities, including cash reconciliation and store cleaning tasks.
- Processed returns effectively by following established guidelines while maintaining a high level of customer service.
- Maintained accurate cash drawer counts by diligently tracking transactions and reconciling discrepancies.
- Helped maintain an orderly flow of customers through checkout lanes to minimize wait times.
Education
High School Diploma -
Buras High School
Buras, LA05-1990
Skills
- Energy and enthusiasm
- Customer service
- Patience and empathy
- Restocking shelves
- Customer assistance
- Workplace safety
- Reliability and punctuality
- Cleanliness and hygiene
- Cash handling
- Cleaning procedures
- Professionalism and courtesy
- Cash handling expertise
- Handling complaints
- Cash register operation
- Cash register maintenance
- Product knowledge
- Payment processing
- Group and individual instruction
- Issue resolution
- POS system proficiency
- POS system operation
- Customer relationship management (CRM)
Timeline
Associate Cashier
Food N Fun
08.2023 - Current
High School Diploma -
Buras High School
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