Aundi Babineaux
Madisonville
Summary
Results-driven professional with over 10 years in the food and beverage industry. Skilled in training staff and improving service quality, leading to increased customer satisfaction and loyalty. Committed to maintaining high standards of safety and operational efficiency. Expertise in problem-solving and multitasking. Known for reliability and self-motivation.
Overview
14
14
years of professional experience
Work History
Food and Beverage Team Leader
The Chimes of Covington
06.2016 - Current
- Led team in delivering exceptional dining experiences through effective staff training and customer engagement.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Mentored new employees on best practices in food preparation and customer service standards.
- Developed a positive work environment by fostering open communication and teamwork among staff members.
- Addressed guest concerns promptly and professionally, ensuring high levels of customer retention and loyalty.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Food and Beverage Server
The Chimes of Covington
06.2016 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food and beverage delivery.
- Trained new servers on menu items, service standards, and operational procedures.
- Managed multiple tables while maintaining attention to detail and guest satisfaction.
- Implemented efficient table turnover strategies to enhance dining experience.
- Maintained cleanliness and organization of dining area to uphold health standards.
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Remained focused, calm and professional during peak rush hours.
- Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
Bartender
The Chimes of Covington
06.2016 - Current
- Crafted and served high-quality cocktails and beverages to enhance customer satisfaction.
- Managed bar inventory, ensuring availability of ingredients and supplies for operations.
- Trained new bartenders on drink recipes, service standards, and operational procedures.
- Maintained cleanliness and organization of bar area to comply with health regulations.
- Developed relationships with regular customers to foster loyalty and repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Restaurant Food Server
Friends
01.2015 - 01.2016
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables simultaneously while ensuring timely order delivery.
- Collaborated with kitchen staff to ensure accuracy of orders and dietary needs.
Restaurant Food Server
Sammy's Restaurant
01.2014 - 01.2015
- Resolved guest complaints swiftly to enhance dining experience and satisfaction.
- Maintained cleanliness and organization of dining area to meet health regulations.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
Customer Service Associate Cashier
TCBY Frozen Yogurt
01.2012 - 01.2014
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product selections and provided recommendations.
- Maintained cleanliness and organization of service area to enhance customer experience.
- Resolved customer inquiries and complaints promptly, ensuring satisfaction.
- Trained new associates on operational procedures and customer service standards.
- Monitored inventory levels and restocked supplies to meet demand consistently.
Education
No Degree - Kinesiology
Southeastern Louisiana University
Hammond, LAHomeschool
Mandeville, LAHigh School Diploma -
Mandeville High School
Mandeville, LA05-2014
Skills
- Time management
- Problem-solving
- Teamwork
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Self Motivation
Timeline
Food and Beverage Team Leader
The Chimes of Covington
06.2016 - Current
Food and Beverage Server
The Chimes of Covington
06.2016 - Current
Bartender
The Chimes of Covington
06.2016 - Current
Restaurant Food Server
Friends
01.2015 - 01.2016
Restaurant Food Server
Sammy's Restaurant
01.2014 - 01.2015
Customer Service Associate Cashier
TCBY Frozen Yogurt
01.2012 - 01.2014
No Degree - Kinesiology
Southeastern Louisiana University
Homeschool
High School Diploma -
Mandeville High School