Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Austin Ingles

Shreveport

Summary

Dynamic professional with extensive experience in customer service and equipment maintenance at Signature Flight Support. Proven ability to enhance team collaboration and resolve issues effectively. Skilled in inventory management and vehicle inspection, consistently ensuring operational efficiency and safety compliance. Committed to delivering exceptional service and fostering a positive customer experience.

Overview

9
9
years of professional experience

Work History

Apprentice Diesel Tech-Mechanic

travel center of americag
Greenwood
05.2024 - Current
  • Assisted customers with inquiries and provided travel information.
  • Maintained cleanliness and organization in service areas.
  • Supported team members during peak hours to ensure smooth operations.
  • Stocked shelves with merchandise and promotional materials regularly.
  • Collaborated with staff to resolve customer complaints effectively.
  • Monitored inventory levels and reported shortages to management.
  • Worked closely with mentors to understand project objectives.
  • Assisted colleagues in accomplishing planned procedures or activities to increase productivity.

Cashier

Pilot Travel Center
Shreveport
11.2017 - 04.2025
  • Processed customer transactions efficiently at a busy travel center.
  • Maintained accurate cash register and ensured balanced drawers.
  • Assisted customers with inquiries and provided product information.
  • Stocked shelves and organized merchandise for easy access.
  • Performed routine inspections of equipment and facilities for safety compliance.
  • Conducted preventive maintenance on machinery to ensure optimal performance.
  • Assisted in troubleshooting and repairing mechanical issues across various systems.
  • Maintained cleanliness and organization of work areas to promote safety standards.
  • Maintained cleanliness and organization of workstations and kitchen equipment.
  • Collaborated with team members to ensure timely meal service for customers.
  • Monitored food safety standards and adhered to health regulations consistently.
  • Supervised overnight operations to ensure team efficiency and safety compliance.
  • Trained new employees on operational procedures and safety protocols.
  • Communicated daily updates to management regarding operational challenges and team performance.

Sales Associate

Champion Roofing Inc.
Bossier City
01.2024 - 08.2024
  • Assisted customers with product selection and inquiries.
  • Collaborated with team members to enhance customer experience.
  • Addressed customer complaints and resolved issues promptly.

Skinner and Processer

Beaux’s Sport and Goods
Haughton
10.2023 - 12.2023
  • Operated skinning machines to process various animal products efficiently.
  • Ensured compliance with safety and hygiene standards during production operations.
  • Maintained equipment by performing regular inspections and basic repairs.
  • Processed incoming materials efficiently for production lines.
  • Inspected products for quality and compliance with standards.
  • Ensured compliance with all applicable regulations, laws, and guidelines.

First shift supervisor

Signature Flight Support
Shreveport
07.2019 - 10.2023
  • Supervised daily operations and ensured compliance with safety regulations.
  • Trained new staff on company policies and operational procedures.
  • Monitored inventory levels and coordinated supply orders for efficient operations.
  • Implemented process improvements to enhance service delivery and efficiency.
  • Resolved customer inquiries and complaints promptly to maintain satisfaction.
  • Loaded and unloaded baggage from aircraft following safety protocols.
  • Coordinated aircraft movements on the ramp to ensure timely departures.
  • Conducted pre-flight inspections of ground support equipment for safe operations.
  • Assisted passengers with special needs during boarding and deplaning processes.

Security Guard

SMG Security Systems Inc
Shreveport
05.2016 - 10.2022
  • Monitored premises to ensure safety and security of all visitors and staff.
  • Conducted regular patrols to identify and report suspicious activities or hazards.
  • Managed access control by screening individuals entering secured areas.
  • Responded promptly to alarms and emergencies, following established protocols.
  • Maintained accurate logs of incidents, observations, and daily activities.
  • Provided excellent customer service to enhance visitor experience and safety awareness.
  • Conducted daily security patrols of assigned areas.
  • Responded to alarms, emergencies, and disturbances.
  • Provided customer service assistance to staff and visitors in a professional manner.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Addressed problems quickly and reported clear information while working under minimal supervision.
  • Answered questions from the public regarding facility rules and regulations.

Stocker

Freds
Haughton
05.2017 - 11.2017
  • Stocked shelves with merchandise to ensure availability for customers.
  • Organized products by category to enhance store layout and accessibility.
  • Assisted in inventory management by checking stock levels regularly.
  • Maintained cleanliness of aisles and displays for a safe shopping environment.
  • Collaborated with team members to replenish items during peak hours.
  • Followed safety protocols while handling equipment and supplies.
  • Communicated with managers about low stock or damaged items promptly.
  • Engaged with customers to help locate products and answer questions.
  • Stocked shelves with newly arrived products.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Lifted materials of varied weights on regular basis.
  • Faced products on shelves and displays to meet company policies.
  • Provided customer service by answering questions about product location, price and availability.
  • Maintained a neat, clean and orderly warehouse environment at all times.
  • Organized storage areas for efficient use of space.
  • Arranged merchandise in an attractive manner to promote sales.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.

Education

High School Diploma -

Haughton High School
Haughton, LA
05-2017

Skills

  • Equipment maintenance
  • Vehicle inspection
  • Customer service
  • Inventory management
  • Cash handling
  • Team collaboration
  • Problem solving

References

References available upon request.

Timeline

Apprentice Diesel Tech-Mechanic

travel center of americag
05.2024 - Current

Sales Associate

Champion Roofing Inc.
01.2024 - 08.2024

Skinner and Processer

Beaux’s Sport and Goods
10.2023 - 12.2023

First shift supervisor

Signature Flight Support
07.2019 - 10.2023

Cashier

Pilot Travel Center
11.2017 - 04.2025

Stocker

Freds
05.2017 - 11.2017

Security Guard

SMG Security Systems Inc
05.2016 - 10.2022

High School Diploma -

Haughton High School

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Austin Ingles