Bagus Satria Wiguna

• I have 3 sub-sections under me with junior managers in each sub-section, namely:

- Promotion

- Sales

- Collection

- After sales

• My responsibility as a marketing manager at PT. Jayaland is to achieve 3 major targets in sales, collection and revenue supported by the promotion sub-section
• My achievement during 2023-2024 is to achieve sales, collection and revenue targets of 100% each. So that each target increases by 10% for 2025

• Estate managers are responsible for:

- Maintaining cash flow so that there is no deficit

- Increasing cash in Estate Management from environmental fees and land and facility rentals

- District and cluster security

- District and cluster environmental management

- Public relations

- Facility management and land rentals

• Achievements during 2021 - 2023, we as the estate management team have succeeded in changing the stigma that estate management is always in deficit. In 2021 the cash flow position was balanced between in and out. In the following years, we managed to get a surplus

I have 3 sub-sections under me with junior managers in each sub-section, namely: - promotion - sales - collection - after sales My responsibility as a marketing manager at PT. Jayaland is to achieve 3 major targets in sales, collection and revenue supported by the promotion sub-section

My achievement during 2019-2021 is to achieve sales, collection and revenue targets of 100% each.

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Built long-lasting client relationships through excellent customer service and consistent followups.

• Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
• Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
• Developed strong relationships with key clients, resulting in repeat business and increased revenue.
• Increased customer satisfaction by addressing and resolving client concerns efficiently.

• Coordinated exceptional events and gatherings on the estate, providing memorable experiences for attendees.
• Hired and managed groundskeepers and custodial staff ensuring professional and welcoming atmosphere.
• Implemented sustainable landscaping practices, promoting environmental responsibility while reducing upkeep costs.
• Ensured the optimal health and well-being of household pets by overseeing veterinary care, nutrition, and exercise routines.