Bailee Guilory
Marrero
Summary
Dynamic and dedicated professional with a strong background in customer service and patient care, notably at West Jefferson Hospital. Proven ability to enhance client satisfaction through empathy and effective communication. Skilled in managing electronic health records and maintaining high standards of care, demonstrating reliability and a strong work ethic.
Overview
7
7
years of professional experience
Work History
Cashier
Jakes Seafood
02.2024 - Current
- Managed cash register operations, ensuring accurate and efficient transaction processing.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer inquiries and complaints, enhancing overall satisfaction levels.
Hair Salon Assistant
Brandi Michelle Salon
04.2021 - 01.2024
- Assisted stylists in preparing clients for services, ensuring a welcoming environment.
- Managed inventory of salon products, maintaining optimal stock levels and organization.
- Supported scheduling and appointment management, enhancing client experience and satisfaction.
- Sanitized tools and workstations according to health standards, promoting safety protocols.
Patient Care Technician
West Jefferson Hospital
02.2020 - 04.2021
- Documented patient information accurately in electronic health records systems, ensuring data integrity.
- Engaged with patients to provide emotional support, fostering a compassionate healthcare atmosphere.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Patient Care Technician
Ochsner Baptist Medical Center
08.2018 - 02.2020
- Assisted nursing staff with patient care activities, ensuring a safe and supportive environment.
- Monitored vital signs and reported changes to healthcare professionals promptly.
- Maintained cleanliness and organization of patient rooms and common areas to promote hygiene standards.
- Aided in transporting patients to diagnostic tests and procedures, enhancing overall patient experience.
Education
No Degree - Nursing
Southeastern Louisiana University
Hammond, LABachelor of Science - Nursing
University of Holy Cross
New Orleans, LA05-2027
High School Diploma -
L.W Higgins Highschool
Marrero, LA05-2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service excellence
- Reliability and punctuality
Timeline
Cashier
Jakes Seafood
02.2024 - Current
Hair Salon Assistant
Brandi Michelle Salon
04.2021 - 01.2024
Patient Care Technician
West Jefferson Hospital
02.2020 - 04.2021
Patient Care Technician
Ochsner Baptist Medical Center
08.2018 - 02.2020
No Degree - Nursing
Southeastern Louisiana University
Bachelor of Science - Nursing
University of Holy Cross
High School Diploma -
L.W Higgins Highschool