Bailey Marcantel
Ville Platte
Summary
Experienced with greeting and seating guests efficiently, managing reservations, and providing welcoming environment. Utilizes strong communication skills to ensure smooth interactions and guest satisfaction. Knowledge of handling guest inquiries and resolving issues promptly to maintain positive dining experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Crawfish Barn
01.2024 - 01.2025
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Cashier
Champagne's Supermarket
07.2023 - 08.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Mamou High School
Mamou, LA05-2025
Skills
- Customer service
- Customer assistance
- Strong multitasking
- Work ethic and integrity
- Greeting guests
- Time management skills
- Cleanliness and hygiene
- Cleaning and sanitizing
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- Microsoft Office Specialist (MOS) Certification
Timeline
Restaurant Hostess
Crawfish Barn
01.2024 - 01.2025
Cashier
Champagne's Supermarket
07.2023 - 08.2023
High School Diploma -
Mamou High School
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