Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Barbara Husser

Folsom

Summary

Results-driven Operations Supervisor with a focus on emergency management, performance evaluation, and compliance assurance. Proven ability to enhance team efficiency and ensure operational readiness. Resourceful Operations Supervisor known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and process improvement, ensuring operational excellence. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to navigate complex challenges and drive continuous improvement. Talented professional proven successful in leading administrative team members in high-volume settings. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic. Seasoned supervisor in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency. Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity. Demonstrated ability to implement effective policies that significantly improve organizational procedures. Committed to fostering professional growth within teams while maintaining high levels of accuracy and compliance.

Overview

47
47
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Acadian Ambulance
Covington
12.2002 - Current
  • Oversaw daily operations of emergency medical services and transportation teams.
  • Coordinated training programs for new staff on safety protocols and operational procedures.
  • Managed inventory of medical supplies to ensure availability during emergencies.
  • Facilitated communication among dispatch, field personnel, and healthcare facilities during critical incidents.
  • Conducted performance evaluations to enhance team operational efficiency.
  • Developed reports to track service performance and identify areas for improvement.
  • Ensured compliance with safety and quality standards, reducing incident rates significantly.

Outside Sales Representative

Radiofone
Metairie
10.1987 - 12.2022
  • Developed strong relationships with clients to understand their needs.
  • Presented product features and benefits to potential customers effectively.
  • Collaborated with marketing teams to align strategies and promotional efforts.
  • Managed customer accounts, ensuring satisfaction and timely follow-up.
  • Attended trade shows and networking events to promote company offerings.
  • Created detailed reports on sales activities for management review.
  • Used cold calling and networking to sell products and services.
  • Sourced new sales opportunities through inbound lead follow-up.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Negotiated contracts with clients on behalf of the company.
  • Implemented processes for cross-selling products or services based on customer needs.
  • Attended industry events to build relationships with key contacts in the field.
  • Managed a portfolio of accounts to achieve long-term success.
  • Adjusted sales techniques based on interactions and feedback from customers and peers.

Staff Sargent

United States Air Force
Rapid City
02.1979 - 07.1985

Processed service members from multi-branches for new duty stations. ALL officer, enlisted, endangered, and other classified personnel.

Passport liaison for government personnel, military, and dependents.

  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Recognized by base commander for providing exceptional customer service.

Education

Some College (No Degree) - Music Education

Southeastern Louisiana University
Hammond, LA

Skills

  • Emergency management
  • Performance evaluation
  • Compliance assurance
  • Operational training
  • Inventory management
  • Customer relationship management
  • Excellent communication
  • Time management abilities
  • Communication skills
  • Problem-solving
  • Adaptability
  • Scheduling
  • Handling complaints
  • Interpersonal skills
  • Scheduling coordination
  • Workflow optimization
  • Employee development
  • Incident reporting
  • Operations management
  • Team Training
  • Operational planning

Certification

Critical Care Paramedic
Field Training Officer
Strike Team Manager
Paramedic of the Year
Operations Supervisor

Timeline

Operations Supervisor

Acadian Ambulance
12.2002 - Current

Outside Sales Representative

Radiofone
10.1987 - 12.2022

Staff Sargent

United States Air Force
02.1979 - 07.1985

Some College (No Degree) - Music Education

Southeastern Louisiana University
Barbara Husser