Barbara Payne
Houma
Summary
Dedicated and professional with 10+ years of Case Management, advocacy, and 5+ years of working with persons with substance and mental health issues.
Equipped with strong problem-solving abilities and excellent communications skills.
Seeking a position as a Professor at a Community college or University to deliver an engaging curriculum and build a dynamic learning environment for diverse students.
Overview
5
5
years of professional experience
Work History
Residential Advisor - Transitional Living Program
Wilmer Hall Children's Home
Mobile, AL
02.2024 - 07.2026
- Facilitated daily activities and structured routines for residents, enhancing their emotional well-being.
- Monitored resident behavior and provided guidance to promote positive interactions within the community.
- Collaborated with multidisciplinary teams to develop individualized care plans for each resident.
- Implemented conflict resolution strategies, fostering a supportive environment among residents.
Shelter Advocate
Penelope House - Abused Women & Children
Mobile, AL
04.2023 - 12.2024
- Assisted in developing safety plans tailored to individual client needs and circumstances.
- Documented case notes accurately to ensure continuity of care and compliance with policies.
- Collaborated with multidisciplinary teams to create comprehensive service plans for clients' recovery journeys.
- Provided emotional support to clients in crisis situations, utilizing active listening skills and empathetic communication techniques.
- Contributed to the development of shelter policies and procedures, prioritizing client safety and wellbeing at all times.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
Residential Services Coordinator/QDDP
Volunteers of America Alabama
Mobile, AL
03.2021 - 03.2023
- Developed individual service plans to address client needs, fostering personalized support and community integration.
- Facilitated training sessions for staff, enhancing skill sets and promoting effective communication strategies among team members.
- Collaborated with external agencies to secure resources, expanding service offerings and support options for clients.
- Led case management meetings, guiding interdisciplinary teams in developing comprehensive care strategies for residents.
- Advocated for clients' rights within the community, promoting awareness of available resources and services to improve accessibility.
- Conducted routine inspections of the facility to identify and address any potential safety hazards or areas in need of repair.
- Managed daily operations of the residential facility to ensure safety, cleanliness, and overall quality of life for residents.
- Facilitated regular meetings with residents'' families to provide updates on progress while addressing any concerns or questions they may have had.
- Coordinated activities and events to create safe, positive and inclusive environment.
Education
Masters of Divinity (M.Div.) - Theology
Virginia Union University
Richmond, VA05-2026
Bachelor of Science - Journalism And Mass Communication
Southern University And A&M College
Baton Rouge05-1983
Skills
- Crisis management
- Residential care
- Effective communication
- Professionalism
- Adaptability and flexibility
Timeline
Residential Advisor - Transitional Living Program
Wilmer Hall Children's Home
02.2024 - 07.2026
Shelter Advocate
Penelope House - Abused Women & Children
04.2023 - 12.2024
Residential Services Coordinator/QDDP
Volunteers of America Alabama
03.2021 - 03.2023
Masters of Divinity (M.Div.) - Theology
Virginia Union University
Bachelor of Science - Journalism And Mass Communication
Southern University And A&M College