Beatrice Robinson
Baton Rouge
Summary
With a proven track record at Louisiana State Penitentiary, I excel in fast-paced environments, demonstrating exceptional time management and communication skills. My experience spans customer service, team leadership, and efficient resource management, ensuring operational excellence and fostering strong relationships for repeat business. I bring a blend of hard and soft skills, crucial for dynamic professional settings.
Overview
10
10
years of professional experience
Work History
Cashier
LA 1 Truck Stop
03.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Office Manager
Natchez Manor
11.2020 - 08.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Master Sergeant
Louisiana State Penitentiary
06.2022 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Supervised Number employees and performance of tasks and managed Number offenders.
- Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
- Efficiently managed resources such as time, personnel, and equipment to ensure smooth operations within the correctional facility.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
Bartender Supervisor
Applebee's Grill + Bar
08.2015 - 11.2020
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
Education
Associate Of Business Administration - Accounting And Finance
University of Louisiana At Monroe
Monroe, LASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Reliability and punctuality
- Professionalism and courtesy
Timeline
Cashier
LA 1 Truck Stop
03.2024 - Current
Master Sergeant
Louisiana State Penitentiary
06.2022 - 01.2024
Office Manager
Natchez Manor
11.2020 - 08.2022
Bartender Supervisor
Applebee's Grill + Bar
08.2015 - 11.2020
Associate Of Business Administration - Accounting And Finance
University of Louisiana At Monroe
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