Dynamic insurance agent with proven expertise in client relations and account management at Pete Nicolosi & Associates. Demonstrated ability to foster trust through exceptional customer service and strategic decision-making. Skilled in life and health insurance, optimizing business processes to enhance client satisfaction and drive growth.
Experienced with identifying new business opportunities and market trends. Utilizes strategic planning and relationship-building to drive growth and achieve objectives. Track record of successful contract negotiation and partnership development.
Overview
21
21
years of professional experience
Work History
Insurance Agent
Pete Nicolosi & Associates
04.2008 - Current
Built strong relationships with clients through consistent communication and excellent customer service.
Responded to customer calls swiftly to resolve issues and answer questions.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Maintained high standards of customer service by building relationships with clients.
Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
Owner/Operator Manager
PN&A Foods (Chicken Salad Chick)
02.2016 - 02.2024
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Established foundational processes for business operations.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Landman
Arthur Leblanc
06.2007 - 03.2008
Ensured timely completion of projects by effectively managing deadlines and prioritizing tasks accordingly.
Increased efficiency in lease acquisitions by streamlining research and negotiation processes.
Developed comprehensive reports that enabled clients to make informed decisions regarding their land investments.
Quickly Learned about legal documents regarding land acquisitions and title research.
PT Tech
Luey Physical Therapy
01.2004 - 01.2006
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Learned and adapted quickly to new technology and software applications.
Education
Bachelor of Science -
LSU
Baton Rouge, LA
05-2007
High School Diploma -
St. Thomas Moore High School
Lafayette, LA
05-2002
Skills
Licensed insurance agent
Customer follow-up
Client relations
Account management
Life insurance
Health insurance
Property insurance
Industry regulations
Cold calling
Inventory control
Entrepreneurial leadership
Employee training
Task delegation
Start-up operations
Professional networking
Staff hiring
Organizational development
Effective leader
Strategic Decision-making
Business process optimization
Financial management
Affiliations
Member of Krewe of Bonaparte
Member of Krewe of Gabriel
Timeline
Owner/Operator Manager
PN&A Foods (Chicken Salad Chick)
02.2016 - 02.2024
Insurance Agent
Pete Nicolosi & Associates
04.2008 - Current
Landman
Arthur Leblanc
06.2007 - 03.2008
PT Tech
Luey Physical Therapy
01.2004 - 01.2006
Bachelor of Science -
LSU
High School Diploma -
St. Thomas Moore High School
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