Ben Creel
Hammond
Summary
Offering strong interpersonal skills and dedication to learning and development within insurance industry. Contributes solid understanding of customer service principles and ability to quickly assimilate product knowledge. Ready to use and develop communication and problem-solving skills in any future sales role.
Overview
20
20
years of professional experience
Work History
Insurance Producer
Life2Health
07.2020 - Current
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Maintained high standards of customer service by building relationships with clients.
- Adhered to all regulations for insurance sales.
- Conducted regular follow-ups with existing clients to review coverage needs and suggest appropriate adjustments.
Insurance Producer
Symmetry Financial Group
09.2016 - 07.2020
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
- Met with customers to provide information about available products and policies.
- Adhered to all regulations for insurance sales.
- Identified and solicited sales prospects in agency databases.
- Designed presentations and marketing materials to promote insurance products.
- Participated in ongoing professional development opportunities to maintain licensure and stay abreast of industry advancements.
Business Owner
Gulf Coast Auto Glass LLC
01.2009 - 08.2017
- Established strong customer relationships through excellent communication and attentive service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Trained and motivated employees to perform daily business functions.
Auto Glass Manager
Jazz Auto Glass
09.2006 - 01.2009
- Provided top-notch customer service, addressing client concerns promptly and professionally.
- Performed hands-on auto glass repairs when needed, demonstrating expertise in various installation methods and tools.
- Developed strong client relationships through excellent communication, professionalism, and attention to detail in each glass installation project.
- Met or exceeded company-defined quality and production goals.
- Oversaw inventory management and purchasing, proactively ordering required quantity of parts and supplies.
- Led a team of technicians, ensuring consistent quality workmanship across all auto glass installations and repairs.
Pipe Insulator
Apache Insualtion
11.2004 - 08.2005
- Prevented damage to surrounding structures by carefully removing old insulation materials before installing new ones.
- Assessed project scope, material requirements and blueprints to gain valid understanding of project details.
- Applied and handled insulating products such as foam, fiberglass and metal sheeting.
- Enhanced project completion rates by efficiently working with a team of insulation experts on large-scale projects.
- Cultivated safety and efficiency at each work site by identifying potential hazards and promoting workplace safety to all team members.
- Ensured accurate measurements and cuts for insulation materials, leading to a precise fit on pipes and minimizing waste.
- Performed job duties within Citgo Oil Refinery while maintaining an exemplary safety record and obeying all the rules of the installation.
Education
No Degree - Economics
University of Houston
Houston, TXSkills
- Relationship building
- Policy analysis
- Sales expertise
- Sales proficiency
- Licensed in LA, MS, AR, TX, AL, GA, SC, NC, KY, CA
- Licensed insurance agent
- Quotes and sales
- Client needs analysis
- Client relations
- Leads prospecting
- Life insurance
- Insurance program management
- Insurance sales strategy
- Problem-solving abilities
- Excellent communication
- Effective communication
- Insurance policy sales
- Analytical thinking
Timeline
Insurance Producer
Life2Health
07.2020 - Current
Insurance Producer
Symmetry Financial Group
09.2016 - 07.2020
Business Owner
Gulf Coast Auto Glass LLC
01.2009 - 08.2017
Auto Glass Manager
Jazz Auto Glass
09.2006 - 01.2009
Pipe Insulator
Apache Insualtion
11.2004 - 08.2005
No Degree - Economics
University of Houston
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