Benjamin Anglin
Hammond
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Shift Leader
Papa John's Pizza
08.2023 - Current
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
11B Infantryman
US Army
08.2020 - 07.2023
- Maintained weapons systems including rifles, machine guns, grenade launchers, and mortars.
- Assisted in the training of new recruits in basic infantry tactics and techniques.
- Participated in field exercises to practice mission-essential tasks under simulated conditions.
- Transported personnel using ground transportation methods such as Humvees or 5-ton trucks.
- Directly supervised junior enlisted soldiers while providing guidance on mission objectives.
Deliver Driver
Papa John's Pizza
07.2018 - 07.2020
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
General Manager
Marcos's Pizza
10.2017 - 07.2019
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Education
Some College (No Degree) - Business Administration
Delgado Community College
New Orleans, LASkills
- Physical Fitness
- First Aid Proficiency
- Firearms Safety
- Production Reporting
- Cash Handling
- Role Modeling
- Account Management
- Expense Control
- Staff Supervision
- Customer Retention
Timeline
Shift Leader
Papa John's Pizza
08.2023 - Current
11B Infantryman
US Army
08.2020 - 07.2023
Deliver Driver
Papa John's Pizza
07.2018 - 07.2020
General Manager
Marcos's Pizza
10.2017 - 07.2019
Some College (No Degree) - Business Administration
Delgado Community College