Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Bourgeois

Madisonville

Overview

25
25
years of professional experience

Work History

Navigation Assessor

Canal Barge Company
01.2024 - Current
  • Conducted comprehensive navigational assessments on wheelmen, resulting in an increase in overall operational efficiency
  • Collaborated with the engineering team to optimize navigation systems, leading to a decrease in equipment failure
  • Analyzed and interpreted navigational data, producing reports that guided decision-making for vessel officers and improved safety and regulatory compliance
  • Led cross-functional teams in the deployment of new technology solutions, resulting in an increase in process efficiency and streamlined workflows
  • Managed the implementation of updates for the electronic chart system utilized for navigation across the fleet (RosePoint)
  • Participated in the Incident Command Team, in a regular on-call rotation
  • Assessed Navigational Near Miss submissions from Vessel Officers for High Learning Value (HLV)
  • Trained new hire wheelmen on the vessel log program

Operations Optimization Manager

Canal Barge Company
01.2021 - 01.2024
  • Spearheaded a comprehensive operations review that identified key inefficiencies, leading to a reduction in operational costs annually
  • Implemented data-driven decision-making processes that enhanced productivity across multiple departments, ensuring alignment with company objectives
  • Trained new hire wheelmen on the vessel log program
  • Developed and executed strategic initiatives that improved turnaround times, directly contributing to increased customer satisfaction ratings
  • Led cross-functional teams in the deployment of new technology solutions, resulting in an increase in process efficiency and streamlined workflows
  • Managed the implementation of updates for the electronic chart system utilized for navigation across the fleet (RosePoint)
  • Participated in the Incident Command Team, in a regular on-call rotation

Operations Analyst

Canal Barge Company
03.2019 - 01.2021
  • Implemented a cost-saving initiative that resulted in a decrease in operational expenses
  • Analyzed and optimized vessel operations, improving efficiency
  • Participated on external and internal audit teams
  • Streamlined reporting procedures, enhancing data accuracy and decision-making processes
  • Utilized data analytics tools to identify trends and patterns in vessel logs and operations leading to an increase in overall productivity
  • Conducted root cause investigations for vessel mechanical incidents, tracking and trending results to improve operational outcomes
  • Trained wheelmen on a new vessel log system

Logistics Coordinator

Canal Barge Company
01.2017 - 02.2019
  • Coordinated communication between vessels and internal teams to streamline operations on the Illinois River and Lower Mississippi River
  • Implemented new tracking system that improved accuracy of vessel tracking, leading to better decision-making processes
  • Led cross-functional team in successful implementation of cost-saving initiatives

Boat Captain

Canal Barge Company
06.2008 - 01.2017
  • Successfully navigated challenging waterways, ensuring safe and timely deliveries, which resulted in an increase in client satisfaction ratings
  • Oversaw the maintenance and operation of vessels, leading to a decrease in equipment downtime and enhanced operational efficiency
  • Implemented a comprehensive safety training program for crew members that improving the company's safety record
  • Coordinated with diverse stakeholders including state agencies and freight clients to improve communication, which streamlined permit approvals and vessel operations

After Hours Dispatcher

Commercial Tire
08.2003 - 02.2007
  • Coordinated after-hours dispatch services leading to an improvement in response time for emergency oversized tire repairs, ensuring customer satisfaction and retention
  • Managed logistics for one to five service calls each night, optimizing route planning and reducing operational costs
  • Trained new dispatch team members on software use and company procedures
  • Maintained accurate records of inventory levels

Infantry Soldier

US Army
01.2000 - 01.2003
  • Executed tactical maneuvers during missions, ensuring the safety and efficiency of the unit while overcoming challenging terrains
  • Coordinated logistical support for deployments, enhancing mission readiness and ensuring timely equipment availability at all times
  • Implemented strategic combat drills that improved unit cohesion
  • Trained and mentored junior soldiers in advanced combat and survival skills, increasing their competency and readiness for deployment

Education

No Degree -

Baton Rouge Community College
Baton Rouge, LA

Skills

  • Database management
  • Records maintenance
  • Assertiveness
  • Structural assessment
  • Analytical reasoning
  • Team building
  • Interpersonal communication
  • Data analysis
  • Customer relationship management
  • Process optimization
  • Customer service
  • Multitasking skills
  • Problem-solving abilities
  • Professionalism
  • Written communication
  • Adaptability and flexibility
  • Project management

Timeline

Navigation Assessor

Canal Barge Company
01.2024 - Current

Operations Optimization Manager

Canal Barge Company
01.2021 - 01.2024

Operations Analyst

Canal Barge Company
03.2019 - 01.2021

Logistics Coordinator

Canal Barge Company
01.2017 - 02.2019

Boat Captain

Canal Barge Company
06.2008 - 01.2017

After Hours Dispatcher

Commercial Tire
08.2003 - 02.2007

Infantry Soldier

US Army
01.2000 - 01.2003

No Degree -

Baton Rouge Community College

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Benjamin Bourgeois