Bernisha Tugar
Chalmette
Summary
Dependable and detail-oriented professional with experience in healthcare support, administrative services, security, and food service. Certified Medication Aide skilled in safely administering medications, monitoring patient conditions, and maintaining accurate records. Proven ability to manage front desk operations as a medical receptionist, handle high-volume mail processing efficiently, maintain safety and security standards, and perform in fast-paced kitchen environments. Strong multitasker with excellent communication, organization, and teamwork skills, committed to providing quality service and supporting team success.
Overview
16
16
years of professional experience
3
3
Certifications
Work History
Certified Medication Aide
Magnolia Community Service
Jefferson, LA
08.2020 - Current
- Administer prescribed meds (pills, liquids, sometimes topical or inhaled meds) to patients at scheduled times.
- Monitoring patients, watch for side effects or reactions and report anything unusual to a nurse.
- Documenting everything record what medication was given, when, and how the patient responded.
- Assisting with basic care often help with tasks similar to a CNA (Certified Nursing Assistant), like bathing, dressing, or feeding patients.
Following strict safety rules. - Double-check patient identity, dosage, and medication type to prevent errors.
Mail Handler Assistant
FedEx
New Orleans, LA
06.2018 - 11.2019
- Assisted in loading and unloading mail from delivery trucks, sorting mail into bins, and delivering mail to other departments.
- Maintained records of incoming and outgoing mail including tracking numbers for parcels.
Medical Receptionist
De Paul Community Center
New Orleans, Louisiana
09.2013 - 05.2016
- Called patients to confirm scheduled appointments and obtain additional details.
- Checked patients in and out for appointments and collected co-payments.
- Handled correspondence, managed files and performed other clerical duties for office staff.
- Conducted patient intake interviews to collect medical information and insurance details.
Security Guard
L&R Security
Jefferson, LA
02.2014 - 06.2015
- Secured personnel and premises by inspecting buildings and patrolling property.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Line Cook
Hyatt Regency Hotel
New Orleans, LA
10.2011 - 03.2013
- Prepared high-quality dishes in accordance with hotel standards and menu specifications.
- Managed food inventory and ensured proper storage of ingredients to maintain freshness.
- Collaborated with kitchen staff to streamline meal preparation processes for efficiency.
- Trained junior cooks on kitchen procedures, safety protocols, and cooking techniques.
- Monitored cooking times and temperatures to ensure consistent quality of meals served.
- Implemented new recipes, enhancing menu offerings and guest satisfaction levels.
- Maintained cleanliness and organization of workstations, adhering to health regulations.
Medical Receptionist
Texas Children Hospital
Houston, Texas
10.2010 - 03.2013
- Called patients to confirm scheduled appointments and obtain additional details.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Entered insurance, demographics and health history into patient database.
Education
GED -
Louisiana Community & Technical College System
Chalmette, LA01-2025
Skills
- Certified Medication Aide (Medication Administration & Patient Care)
- Mail Handling & Distribution
- Medical Reception & Front Desk Operations
- Security & Safety Monitoring
- Food Preparation & Kitchen Operations
Certification
Basic Life Support, American Heart Association 2024
Education and Training
other
Timeline
Certified Medication Aide
Magnolia Community Service
08.2020 - Current
Mail Handler Assistant
FedEx
06.2018 - 11.2019
Security Guard
L&R Security
02.2014 - 06.2015
Medical Receptionist
De Paul Community Center
09.2013 - 05.2016
Line Cook
Hyatt Regency Hotel
10.2011 - 03.2013
Medical Receptionist
Texas Children Hospital
10.2010 - 03.2013
GED -
Louisiana Community & Technical College System