Beth Dufrene
Bogalusa,LA
Summary
Dynamic professional Treatment Coordinator with a background in dental assisting with strong skills in patient care coordination, appointment scheduling, and HIPAA compliance. Proven ability to enhance patient satisfaction through effective treatment planning and educational support.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Treatment Coordinator
Louisiana Dental Center
Bogalusa, LA
09.2019 - 03.2026
- Coordinated patient treatment plans to enhance care delivery and improve patient satisfaction.
- Collaborated with dental staff to ensure accurate documentation of patient records and treatment progress.
- Trained new team members on office protocols and software systems to ensure seamless integration.
- Implemented follow-up procedures for patients post-treatment to monitor recovery and address concerns promptly.
- Explained treatment choices to patients and helped determine best options.
- Assisted dentists in the development of customized treatment plans, ensuring optimal patient outcomes.
EDDA Dental Assistant
Louisiana Dental Center
Bogalusa, LA
08.2012 - 03.2026
- Assisted in patient preparation and management during dental procedures, ensuring comfort and safety.
- Prepared and sterilized dental instruments, adhering to strict infection control protocols.
- Educated patients on post-treatment care and preventive measures, improving overall patient satisfaction.
- Collaborated with dentists to ensure efficient workflow and timely completion of procedures.
- Trained new staff on office protocols and patient care techniques, fostering a cohesive team environment.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Documented patient dental health information, medical history, and vital signs for future reference.
Education
Associate of Science - General Studies
Copiah Lincoln Community College
Wesson, MSSkills
- Appointment scheduling
- HIPAA compliance
- Office administration
- Financial counseling
- Insurance verification
- Patient care coordination
- Treatment Planning
- Patient education
Certification
EDDA certified dental assistant
CPR certification
X-Ray certification
Timeline
Treatment Coordinator
Louisiana Dental Center
09.2019 - 03.2026
EDDA Dental Assistant
Louisiana Dental Center
08.2012 - 03.2026
Associate of Science - General Studies
Copiah Lincoln Community College