Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Beverly Maxie

MANSFIELD,LA

Summary

I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities. I want to excel in a field with hard work, perseverance and dedication. I want a highly rewarding career where I can use my skills and knowledge for personal growth.

Hardworking employee enthusiastic about learning in this field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Offering dedicated and responsible approach with solid willingness to learn and adapt within transportation industry. Brings understanding of road safety and traffic laws, with effective time management and navigational skills. Ready to use and develop safe driving practices and customer service skills in this role. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Cashier

Walmart Pharmacy
01.2007 - 01.2009
  • Successfully managed transactions for over 500 customers daily, ensuring accuracy and efficiency in all cash handling
  • Processed customer payments using a variety of payment methods, including cash, check, and credit cards
  • Demonstrated excellent customer service while providing fast and friendly checkout service
  • Demonstrated the ability to work in a fast-paced environment while maintaining composure in stressful situations
  • Maintained a strict adherence to all store policies and procedures
  • Developed strong interpersonal skills to effectively communicate with customers, co-workers, and supervisors
  • And also following HIPPA regulations, keeping everyone’s business private

CNA

Willis Knighton South
01.2009 - 03.2011
  • Deliver compassionate care to patients with acute conditions and injuries
  • Ensure optimal patient comfort during bed rest and transport
  • Help nursing staff provide wound care and change dressings as needed to improve circulation and reduce risk of infection
  • Answered phones and filed charts

Customer Sevice Representative

Maxie Enterprises
03.2011 - 04.2013
  • I handled customer complaints, provided appropriate solutions and alternatives within a timely fashion and followed up with my clients to ensure everything was taken care of
  • I kept records of customer interactions, processed customer accounts and file documents
  • I followed communication procedures, guidelines and policies
  • I went the extra mile to make sure my customers was happy and satisfied

Secretary's Assistant

Global Automotive Enterprises Ent LLC
04.2013 - 05.2018
  • Pre-trip post-trip drove chip truck to various work sites get loaded and went to mills for delivery of the product
  • Did all appropriate paperwork
  • Fueled greased pre-trip post-trip inspection
  • I also worked in the office as a secretary, I took inbound calls and made some outbound calls

Bus Driver

Desoto Parish School Board
08.2018 - Current
  • Follows a planned bus route, making scheduled stops to pick up or drop off students
  • Communicate on the two-way radio during my route to provide updates and reports of emergencies, traffic patterns and accidents

Owner

4RS Trucking Ent LLC
05.2018 - Current
  • I’m the owner of my own trucking company, I am leased on to Jenn Energy in the oilfield, my husband is my driver and I must continuously review and update business plans, check budget figures, monitor accounting and cash control procedures and ensure the overall operation of the establishment is in line with predictions

Customer Service Representative

Chrystal Clear Credit
01.2020 - 03.2023
  • Providing accurate information about client products and services to the caller and educating the callers on how to use client products and services
  • Handling the customer calls, despite the degree of difficulty, in a courteous and business-like fashion
  • Performing data entry on tracking systems for recording call notes, questions, and suggestions
  • Providing excellent quality customer service and other duties as assigned
  • Attending regularly scheduled video conferences for team meetings and one on one coaching
  • Adhering to Company attendance, punctuality, and meal and rest break requirements
  • Maintaining the concentration and focus in order to meet performance goals

Education

High school diploma -

Living Word christian academy
05.2006

Certefied nursing assistant -

Louisiana Technical College
03.2008

commercial drivig license -

Diesel driving academy
02.2013

Skills

  • Creative
  • Flexible
  • Organized
  • Computer skills
  • Microsoft Word
  • Microsoft Excel
  • Typing speed of 40 words per minute
  • Safety-focused
  • Pre-trip inspections
  • Weather condition driving

Accomplishments

  • Documented and resolved issues which led to results.
  • Achieved results through effectively helping with different task.

Certification

  • Passenger Endorsement (P) -LA Department of Motor Vehicles.
  • Commercial Driver's License (CDL) - LA Department of Motor Vehicles.
  • DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration.
  • Bloodborne Pathogens Training- Occupational Safety and Health Administration approved provider.
  • School Bus Endorsement (S) - LA Department of Motor Vehicles.

Languages

English

Timeline

Customer Service Representative

Chrystal Clear Credit
01.2020 - 03.2023

Bus Driver

Desoto Parish School Board
08.2018 - Current

Owner

4RS Trucking Ent LLC
05.2018 - Current

Secretary's Assistant

Global Automotive Enterprises Ent LLC
04.2013 - 05.2018

Customer Sevice Representative

Maxie Enterprises
03.2011 - 04.2013

CNA

Willis Knighton South
01.2009 - 03.2011

Cashier

Walmart Pharmacy
01.2007 - 01.2009

High school diploma -

Living Word christian academy

Certefied nursing assistant -

Louisiana Technical College
  • Passenger Endorsement (P) -LA Department of Motor Vehicles.
  • Commercial Driver's License (CDL) - LA Department of Motor Vehicles.
  • DOT Medical Examiner's Certificate - Federal Motor Carrier Safety Administration.
  • Bloodborne Pathogens Training- Occupational Safety and Health Administration approved provider.
  • School Bus Endorsement (S) - LA Department of Motor Vehicles.

commercial drivig license -

Diesel driving academy
Beverly Maxie