Bijon Lee
New Orleans
Summary
Compassionate Patient Care Technician known for high productivity and efficient task completion. Skilled in patient monitoring, vital signs measurement, and post-operative care. Excel in communication, empathy, and teamwork, ensuring optimal patient care and support.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Patient Care Technician
Touro Infirmary Hospital
New Orleans
06.2023 - 06.2025
- Monitored vital signs and reported changes to nursing staff promptly.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Assisted patients with daily living activities and personal hygiene tasks.
- Communicated effectively with patients, families, and healthcare team members.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Ensured compliance with safety protocols and infection control measures consistently.
- Maintained cleanliness and organization in patient care areas and equipment.
- Documented patient information accurately in electronic medical records systems.
Pharmacy Cashier
Walgreen's Pharmacy
New Orleans
10.2019 - 03.2021
- Processed customer transactions accurately and efficiently at Walgreen's Pharmacy.
- Provided excellent customer service to enhance shopping experience.
- Assisted customers with product inquiries and pharmacy services.
- Maintained cash register and balanced daily cash drawers.
- Verified patient information to ensure accuracy of prescriptions filled.
- Handled returns and exchanges in accordance with store policies.
- Educated customers on promotions and loyalty programs available in-store.
- Managed inventory levels by restocking shelves and organizing products.
- Collaborated with pharmacy staff to ensure smooth operations.
Patient Access Representative
Ochsner Medical Center
New Orleans
07.2017 - 08.2020
- Facilitated patient check-ins and verified insurance information efficiently.
- Managed appointment scheduling for various medical departments seamlessly.
- Resolved patient concerns by providing timely support and solutions.
- Assisted patients with inquiries regarding services and billing procedures.
- Collaborated with clinical staff to ensure accurate patient data entry.
- Educated patients on registration processes and required documentation.
- Trained new staff on patient access protocols and software systems.
- Maintained confidentiality of patient records in compliance with regulations.
Education
Mcdonogh 35
New Orleans, LASkills
- Patient monitoring
- Vital signs assessment
- Electronic medical records
- Infection control compliance
- Patient assistance
- Appointment scheduling
- Billing procedures knowledge
- CPR certification
- Customer service
Certification
- CPR certified
Timeline
Patient Care Technician
Touro Infirmary Hospital
06.2023 - 06.2025
Pharmacy Cashier
Walgreen's Pharmacy
10.2019 - 03.2021
Patient Access Representative
Ochsner Medical Center
07.2017 - 08.2020
Mcdonogh 35