Bill Caffy
Lafayette,LA
Summary
Dynamic Installation Technician with over 5 years of experience at PowerHouse Retail Services, and 5 years of self employment, excelling in equipment installation and project management. Proven track record in leading teams to deliver high-quality retail fixture installations while ensuring safety and customer satisfaction. Strong troubleshooting skills and a commitment to quality assurance drive operational success.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
10
10
years of professional experience
Work History
Installation Technician
Self Employed
12.2020 - Current
- Dedicated and skilled Retail Services Installation Technician with expertise in installing, maintaining, and troubleshooting retail equipment and systems. Proficient in delivering high-quality installation services for point-of-sale (POS) systems, display units, and other retail technology solutions. Adept at working in fast-paced environments, ensuring minimal disruption to store operations while meeting strict deadlines. Strong problem-solving skills and a commitment to exceptional customer service.
Installation Technician
PowerHouse Retail Services
05.2015 - 09.2020
- Proficient Retail Services Fixtures Installation Technician with over 5 years of experience, including 2+ years in a supervisory capacity, I specialize in installing, assembling, and maintaining retail fixtures such as shelving units, display cases, and merchandising systems, while leading teams to execute high-quality projects in dynamic retail environments. I expertly oversee site assessments, fixture assembly, and alignment to meet design specifications and safety standards, managing teams by assigning tasks, training new technicians, and monitoring performance to ensure timely and budget-compliant completion. With strong technical skills, a keen eye for detail, and excellent communication, I collaborate with store managers to coordinate schedules and deliver exceptional results, all while enforcing safety protocols using appropriate tools and PPE. Physically adept at lifting 50 lbs, climbing ladders, and working in varied retail settings. I excel in supervising teams, troubleshooting issues, and maintaining detailed project records to drive customer satisfaction and operational success.
Education
Music Education
Louisiana State University
Baton Rouge, LASkills
- Equipment installation
- Worksite safety
- Customer service
- Troubleshooting skills
- Cable management
- Problem analysis
- Work inspection
- Job planning
- Quality assurance
- Project management
- Issue resolution
- Drawing interpretation
Accomplishments
US Air National Guard: 1990 - 1996
F-15 Aircraft Maintenance Crew Chief
Military Service
US Air Force
Louisiana Air National Guard: 1990 - 1996
F-15 Aircraft Maintenance
Crew Chief
Timeline
Installation Technician
Self Employed
12.2020 - Current
Installation Technician
PowerHouse Retail Services
05.2015 - 09.2020
Music Education
Louisiana State University
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