Billie Whitfield
Pearl River
Summary
Experienced Lending Assistant/Credit Specialist with over 26 years of experience in the Banking Industry. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Loan Credit Specialist 2
Hancock Whitney
Slidell
03.2022 - Current
- Analyzed business and personal financials for new loans and renewals
- Performed risk rating analysis for existing and new loan requests
- Recommend approval terms and conditions based on analyzed information
Commercial Client Adminstrator
Hancock Whitney
Slidell
05.1998 - 03.2022
- Managed assigned loan portfolio for retention, growth and credit.
- Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories.
- Produced and submitted completed loan packages to title and escrow professionals.
- Maintained high level of client satisfaction through outstanding customer service and support.
- Supported complete and accurate loan file documentation.
- Assessed customer account histories to determine previous compliance with payment plans and loan terms.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Reviewed and validated details of loan applications and closing documentation.
- Worked with business customers to understand needs and provide excellent service.
Education
Bachelor of Science - Accounting
Southeastern Louisiana University
Hammond, LA05.2002
Skills
- Relationship Management
- Effective communication
- Loan application processing
- Financial statement review
- Documentation preparation
- Customer Relations
- Excel, Word, and Adobe expertise
Timeline
Loan Credit Specialist 2
Hancock Whitney
03.2022 - Current
Commercial Client Adminstrator
Hancock Whitney
05.1998 - 03.2022
Bachelor of Science - Accounting
Southeastern Louisiana University
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