Billy Hollaway
Aspiring Public Health Advocate
Ruston
Summary
Compassionate, detail-oriented graduate student pursuing a degree in Social Science with a strong foundation in behavioral health, client engagement, data management, and community wellness. Experienced in working with diverse populations through counseling, administrative, and service-based roles. Passionate about contributing to HIV-related initiatives at the intersection of public health, racial and social justice, and LGBTQ+ advocacy.
Overview
9
9
years of professional experience
2028
2028
years of post-secondary education
1
1
Certification
Work History
Data Entry Specialist, Child Support Services
Oklahoma Department of Human Services
- Current
- Manage sensitive case data with confidentiality and precision.
- Use state database systems to maintain and track case documentation.
- Support child support service processing in compliance with regulations.
Flight Attendant
American Airlines
03.2023 - 01.2024
- Delivered crisis support and care to passengers under pressure.
- Managed flight protocols and upheld safety regulations.
- Fostered a culturally sensitive environment during diverse interactions.
Case Manager
Southern Plains Family Counseling Services
10.2021 - 01.2023
- Provided direct support to clients navigating mental health and social services.
- Collected data via interviews and ensured accurate, confidential recordkeeping.
- Linked clients with wellness resources and followed up on outcomes.
Flight Attendant
United Airlines
03.2016 - 01.2020
- Led emergency preparedness and communicated clearly under stress.
- Maintained compliance with safety and documentation procedures.
- Promoted inclusive, service-first interactions across backgrounds.
Education
M.A. - Social Science
Grambling State University
Grambling, LA05-2027
B.A. - Psychology
Langston University
Langston, OKSkills
- Administrative & Grant Support
- Client Engagement & Confidentiality
- Data Entry & File Management
- Research & Evaluation Support
- Crisis Response & Wellness Promotion
- Microsoft Office Suite
- G-Suite
- Zoom
- Asana
- Adobe Acrobat
Certification
Alpha Phi Alpha Fraternity, Inc.
Timeline
Flight Attendant
American Airlines
03.2023 - 01.2024
Case Manager
Southern Plains Family Counseling Services
10.2021 - 01.2023
Flight Attendant
United Airlines
03.2016 - 01.2020
Data Entry Specialist, Child Support Services
Oklahoma Department of Human Services
- Current
B.A. - Psychology
Langston University
M.A. - Social Science
Grambling State University
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