Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blair Trahan

Youngsville

Summary

Detail-oriented receptionist with experience in managing client interactions and providing technical support. Recognized for strong time management and troubleshooting skills, committed to enhancing customer experiences and fostering a welcoming environment.

Overview

4
4
years of professional experience

Work History

Receptionist

H&R Block
Youngsville, LA
02.2026 - Current
  • Greeted and assisted clients, ensuring a welcoming environment.
  • Managed phone calls, directing inquiries to appropriate personnel efficiently.
  • Scheduled appointments, optimizing daily calendar for office operations.
  • Maintained organized front desk area, enhancing overall workflow.

Sales Representative

Playmaker
Youngsville, LA
01.2025 - 12.2025
  • Assisted customers in product selection, enhancing shopping experience.
  • Developed product knowledge through training sessions and self-study, improving sales effectiveness.
  • Managed inventory levels, ensuring stock availability for customer demands.
  • Collaborated with team members to meet daily sales targets and improve service delivery.

Server

Misfits Dine and Drink
Broussard, LA
02.2022 - 12.2024
  • Collaborated with kitchen staff to ensure timely delivery of orders.
  • Managed multiple tables efficiently, maintaining high service standards.
  • Trained new servers on menu knowledge and customer service protocols.
  • Implemented upselling techniques, enhancing guest dining experience.

Education

Master of Science - IT

Western Governors University
Salt Lake City, UT
04-2028

Skills

  • Organization skills
  • Telephone skills
  • Data entry
  • Time management
  • Excellent customer service
  • Experience with diagnosing and repairing desktop & laptop hardware issues (RAM, SSD/HDD, PSU, GPU, & motherboards)
  • Installed and configured Windows & Max OS, including drivers, updates, and system optimization
  • Removed malware and implemented endpoint security practices
  • Preformed data backup, recovery, and OS reinstallation
  • Configured BIOS/UEFI settings and performed firmware updates
  • Provided technical support to other users, explaining issues and solutions in clear, non-technical language

Timeline

Receptionist

H&R Block
02.2026 - Current

Sales Representative

Playmaker
01.2025 - 12.2025

Server

Misfits Dine and Drink
02.2022 - 12.2024

Master of Science - IT

Western Governors University
Blair Trahan