Experienced Power Dispatcher with expertise in emergency response coordination, effective communication, and problem-solving. Proficient in dispatch software and committed to optimizing service restoration and resource allocation. Taking pride in maintaining fresh water and undisrupted power to the city of New Orleans.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Power Dispatcher 2
Sewerage & Water Board of New Orleans
New Orleans, LA
02.2017 - Current
Coordinated emergency response operations to ensure prompt service restoration for water and sewer issues.
Scheduled and dispatched service requests efficiently, optimizing resource allocation based on priority levels.
Monitored communication systems to maintain continuous contact with field crews and management.
Developed and maintained accurate logs of work orders, ensuring compliance with regulatory requirements.
Working in the central control room and monitoring power distribution from our 25~ and 60~generators to the various pumping stations located throughout the city
Education
High School Diploma -
George Washington Carver
New Orleans, LA
05.2010
Skills
Dispatch software
Load forecasting
Radio communication
Data entry
Problem-solving
Load management
Decision-making
System monitoring
Incident coordination
Teamwork and collaboration
Active listening
Accomplishments
Supervised team of 2 staff members.
Collaborated with the companies weftec team. (WaterDogs)
Completed OSHA 10 & 30
Invested more than 5 years with the company
Certification
Certified Power Dispatcher, [Sewerage and Water Board of New Orleans] - [2019-2026]
Electric Dispatcher/Power Plant Operator at Borough of Chambersburg, PennsylvaniaElectric Dispatcher/Power Plant Operator at Borough of Chambersburg, Pennsylvania