Brance Armstrong
Ruston
Summary
Experienced Operator with a background in machine control, quality assurance, and safety protocol compliance. Strengths lie in problem-solving abilities, technical knowledge, and strong communication skills. Previous roles demonstrate positive impact through improved operational efficiency and consistent adherence to safety standards.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work History
Switchboard Operator
DOC Energy Services
Shreveport
04.2022 - 02.2026
- Operated multi-line switchboard for incoming and outgoing calls.
- Directed calls to appropriate departments and personnel efficiently.
- Maintained accurate call logs for internal tracking and reporting.
- Handled confidential information with discretion and professionalism.
- Maintained accurate logs of deliveries and vehicle inspections.
- Communicated effectively with site managers about delivery schedules and requirements.
- Conducted routine maintenance checks on cement truck for optimal performance.
- Assisted in loading and unloading process when necessary.
- Assisted in training new drivers on safe driving practices and equipment handling.
- Training new workers
- Team lead
Education
North Caddo High School
Vivian, LASkills
- Multi-line switchboard operation
- Call routing management
- Call log maintenance
- Confidential information handling
- Team leadership
- Employee training
- Effective communication
- Problem solving
- Time management
- Switchboard knowledge
- Strong memory
- Telephone operations
- Quick-learning
References
References available upon request.
Timeline
Switchboard Operator
DOC Energy Services
04.2022 - 02.2026
North Caddo High School