Branden Gary
Hineston
Summary
Dynamic professional with extensive experience in customer service and team leadership at Amerishine Car Wash. Proven track record in staff training and development, enhancing operational efficiency, and resolving customer issues effectively. Skilled in decision-making and problem-solving, fostering a positive work environment while maintaining high service standards.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Amerishine Car Wash
Alexandria, LA
03.2026 - Current
- Assisted in training new staff on operational procedures and customer service techniques.
- Streamlined daily workflow processes to enhance efficiency and reduce wait times for customers.
- Monitored inventory levels and coordinated with suppliers to ensure timely restocking of necessary supplies.
- Implemented quality control measures to maintain high standards of car wash services provided to customers.
- Resolved customer complaints effectively, ensuring satisfaction and fostering repeat business opportunities.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Led team meetings to communicate goals, share updates, and encourage collaboration among staff members.
- Developed strong working relationships with staff, fostering a positive work environment.
Delivery Driver
Dominos Pizza Inc.
Alexandria, LA
02.2026 - 03.2026
- Navigated delivery routes efficiently to ensure timely customer service.
- Maintained cleanliness and organization of delivery vehicle for safety compliance.
- Assisted in training new drivers on operational procedures and best practices.
- Communicated effectively with customers to confirm orders and address inquiries.
- Managed cash handling and processed payments accurately during deliveries.
- Collaborated with team members to optimize delivery schedules and reduce wait times.
Crew Leader
McDonald's
Crowley, LA
07.2023 - 12.2025
- Supervised crew members to ensure adherence to operational standards and quality assurance.
- Trained new employees on service protocols and food safety procedures.
- Managed daily inventory levels to maintain stock availability and minimize waste.
- Coordinated team schedules to optimize labor efficiency during peak hours.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Attendant
Mikes Car Wash
Jennings, LA
07.2022 - 06.2023
- Operated car wash equipment to ensure efficient service delivery.
- Maintained cleanliness of work area and equipment for optimal performance.
- Assisted customers with vehicle processing and service selection inquiries.
- Collaborated with team members to streamline washing procedures and reduce wait times.
- Trained new attendants on operational protocols and safety practices.
- Resolved customer complaints promptly, ensuring a positive experience at the facility.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
Education
High School Diploma -
Iota High School
Iota, LA05.2023
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Team motivation
- Staff training and development
- Staff supervision
- Staff management
- Customer relationship management (CRM)
Timeline
Assistant Manager
Amerishine Car Wash
03.2026 - Current
Delivery Driver
Dominos Pizza Inc.
02.2026 - 03.2026
Crew Leader
McDonald's
07.2023 - 12.2025
Attendant
Mikes Car Wash
07.2022 - 06.2023
High School Diploma -
Iota High School