Brandi Randall
Independence
Summary
Well-organized Office Administrator with demonstrated knowledge of healthcare procedures and administrative duties. Detailed understanding of complex office & hospital settings and database systems for maintaining patient information, patient admissions, and discharges, including paperwork processing and appointment scheduling. Detail-oriented with a drive for assisting physicians and nurses.
Overview
18
18
years of professional experience
2005
2005
years of post-secondary education
Work History
Unit Secretary
Pam Hospital
Hammond
03.2025 - Current
- Scheduled diagnostic tests and procedures for patients.
- Managed administrative tasks and supported healthcare staff to ensure efficient unit operations.
- Enhanced patient experience by promptly handling admissions paperwork and liaising with healthcare professionals.
- Processed physician orders ensuring accuracy of documentation prior to submission for approval.
Office Administrative
Stat Home Health
Baton Rouge
01.2018 - 11.2024
- Coordinated administrative tasks, optimizing office procedures and enhancing productivity.
- Handled incoming calls and managed fax communications efficiently.
- Coordinated and managed appointment schedules to ensure efficient office operations.
Office Administrative Assistant
Covington Behavioral
Covington
10.2015 - 01.2018
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Handled phone communications and managed fax transmissions efficiently.
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Greeted visitors and responded to inquiries in a professional manner.
CNA
Integra Care
Hammond
06.2007 - 10.2015
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Participated in educational programs designed to improve knowledge of health care practices.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Monitored food intake and output as directed by nursing staff.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
Education
Independence High School
Independence, LaCNA -
Petra College
Hammond, LaSkills
- Office management
- Communication skills
- Time management
- Appointment scheduling
- Patient interaction
- Workflow optimization
- Effective communication
- Bookkeeping
- Inbound phone call handling
- Scanning and copying
- Scheduling
- Office administration
- Customer engagement
- Incoming call management
Timeline
Unit Secretary
Pam Hospital
03.2025 - Current
Office Administrative
Stat Home Health
01.2018 - 11.2024
Office Administrative Assistant
Covington Behavioral
10.2015 - 01.2018
CNA
Integra Care
06.2007 - 10.2015
Independence High School
CNA -
Petra College
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