Brandice N. Lusk

• Provide technical and product knowledge information to customers about mattress.

Interview and evaluated job applicants.

Conducted monthly staff meeting.

Supervised and trained employees in daily job responsibilities.

Managed employee performance evaluations and incentive programs to increase employees productivity.

Enforced store and company standards, displays, and fixtures.

Trained and mentored employees in daily job responsibilities.

Handled merchandise placement and presentation.

Conducted one-on-one coaching sessions.

Trained staff in new programs, policies and product information.

Developed loyal customer base and increased sales volume through personal attention to customer.

Answered customer complaints and inquiries.

Locked and secured store.

Interview and evaluated job applicants.

Conducted monthly staff meeting.

Supervised and trained employees in daily job responsibilities.

Managed employee performance evaluations and incentive programs to increase employees productivity.

Enforced store and company standards, displays, and fixtures.

Trained and mentored employees in daily job responsibilities.

Handled merchandise placement and presentation.

Conducted one-on-one coaching sessions.

Trained staff in new programs, policies and product information.

Developed loyal customer base and increased sales volume through personal attention to customer.

Answered customer complaints and inquiries.

Locked and secured store.

Supervises the day-to-day operations and performance of the team to provide the highest level of customer service for the customer

Understands the overarching company strategy, as well as communicates and models the core values of the organization, to create a sense of teamwork and membership among employees

Handles customer concerns and ensures an appropriate resolution

Ensures proper store signage is maintained at all times, as well as the quality and freshness of ALDI products

Assists in the hiring of store personnel by reviewing resumes and employment applications, as well as interviewing candidates

Prepares, manages, and revises weekly schedules to ensure appropriate store staffing levels

Establishes and communicates job responsibilities and performance expectations to direct reports to ensure mutual understanding and desired results

Conducts store meetings

Identifies training and development opportunities that will assist direct reports in achieving enhanced performance

Conducts annual performance evaluations, recommending store personnel for advancement and termination as appropriate

Achieves store payroll and total loss budgets

Manages cash audits in conjunction with their direct leader according to company guidelines

Monitors the competitive environment within the community and makes recommendations to the direct leader regarding adjustments necessary to maintain a competitive position

Provides product feedback to their direct leader, including recommendations regarding new items to carry or those that should be discontinued

Provides a safe environment for employees, customers, and vendors by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining store equipment in proper working order

Oversees product merchandising and maintains proper stock levels through appropriate product ordering

Conducts store inventory counts and reconciliations according to company guidelines

Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data

Other duties as assigned

Interview and evaluated job applicants.

Conducted monthly staff meeting.

Supervised and trained employees in daily job responsibilities.

Managed employee performance evaluations and incentive programs to increase employees productivity.

Enforced store and company standards, displays, and fixtures.

Trained and mentored employees in daily job responsibilities.

Handled merchandise placement and presentation.

Conducted one-on-one coaching sessions.

Trained staff in new programs, policies and product information.

Developed loyal customer base and increased sales volume through personal attention to customer.

Answered customer complaints and inquiries.

Locked and secured store.

Interview and evaluated job applicants.

Conducted monthly staff meeting.

Supervised and trained employees in daily job responsibilities.

Managed employee performance evaluations and incentive programs to increase employees productivity.

Enforced store and company standards, displays, and fixtures.

Trained and mentored employees in daily job responsibilities.

Handled merchandise placement and presentation.

Conducted one-on-one coaching sessions.

Trained staff in new programs, policies and product information.

Developed loyal customer base and increased sales volume through personal attention to customer.

Answered customer complaints and inquiries.

Locked and secured store.

Interview and evaluated job applicants.

Conducted monthly staff meeting.

Supervised and trained employees in daily job responsibilities.

Managed employee performance evaluations and incentive programs to increase employees productivity.

Enforced store and company standards, displays, and fixtures.

Trained and mentored employees in daily job responsibilities.

Handled merchandise placement and presentation.

Conducted one-on-one coaching sessions.

Trained staff in new programs, policies and product information.

Developed loyal customer base and increased sales volume through personal attention to customer.

Answered customer complaints and inquiries.

Locked and secured store.

Interview and evaluated job applicants.

Conducted monthly staff meeting.

Supervised and trained employees in daily job responsibilities.

Managed employee performance evaluations and incentive programs to increase employees productivity.

Enforced store and company standards, displays, and fixtures.

Trained and mentored employees in daily job responsibilities.

Handled merchandise placement and presentation.

Conducted one-on-one coaching sessions.

Trained staff in new programs, policies and product information.

Developed loyal customer base and increased sales volume through personal attention to customer.

Answered customer complaints and inquiries.

Locked and secured store.