Brandie Pugh
Kenner
Summary
Organized and efficient Housekeeping Office Coordinator with expertise in staff supervision, schedule coordination, and quality control to enhance housekeeping services. Skilled in training staff, managing inventory, and ensuring compliance with hotel standards, contributing to an exceptional guest experience and operational success.
Overview
7
7
years of professional experience
Work History
Housekeeping
Hilton Double Tree
Lafayette
12.2025 - 03.2026
- Supervised housekeeping staff to ensure compliance with cleaning procedures and standards.
- Conducted audits of daily logs completed by each member of the housekeeping team.
- Created and managed work schedules for housekeeping staff based on occupancy levels.
Housekeeping
Hollywood Casino Gulf Coast
Waveland
03.2025 - 09.2025
- Communicated with housekeeping staff to ensure timely readiness of rooms for guest arrivals.
- Advised housekeeping staff on rooms vacated and ready for cleaning.
- Developed and implemented standard operating procedures for housekeeping operations.
Housekeeping Cleaner
Shooting star
Bandon
02.2022 - 09.2024
- Maintained cleanliness in guest rooms and common areas daily.
- Organized supplies and equipment to facilitate efficient cleaning operations.
- Followed safety protocols for chemical usage and equipment handling.
Caregiver, Special Needs
Steven Swan
Bandon
01.2019 - 04.2021
- Provided daily assistance with personal care and hygiene routines.
- Supported communication and social interaction for individuals with special needs.
- Implemented engaging activities to promote cognitive and physical development.
Education
GED
Destrehan, LASkills
- Staff management
- Cleaning standards
- Safety protocols
- Room inspection
- Communication skills
- Problem-solving
- Schedule coordination
- Quality control
- Inventory management
- Standard operating procedures
- Time management
Timeline
Housekeeping
Hilton Double Tree
12.2025 - 03.2026
Housekeeping
Hollywood Casino Gulf Coast
03.2025 - 09.2025
Housekeeping Cleaner
Shooting star
02.2022 - 09.2024
Caregiver, Special Needs
Steven Swan
01.2019 - 04.2021
GED