Dynamic Program Manager with a proven track record at St. Tammany Parish Public Schools, driving a 22% increase in program adoption through strategic planning and stakeholder engagement. Expert in data analytics and project management, leveraging AI-informed insights to optimize resource allocation and enhance operational compliance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Program Manager
St. Tammany Parish Public Schools
Covington
07.2023 - Current
Led 0→1 strategy, design, and launch of three enterprise-scale programs, serving 37,000 learners and 2,000+ stakeholders, translating strategic vision into executable plans across teams, vendors, budgets, and timelines
Applied SWOT and market analysis to guide strategic trade-offs, prioritization, and roadmap decisions, contributing to a 22% increase in program adoption over three years
Redesigned programs using value-based differentiation and system-level alignment, increasing stakeholder engagement and adoption by 40%
Owned end-to-end program execution, including RFP development, vendor selection, and partner governance, ensuring solutions aligned to strategic priorities, equity goals, and operational constraints
Established governance, policies, audits, and operational controls, maintaining 100% regulatory compliance and reducing organizational risk
Built KPI frameworks and real-time dashboards, leveraging AI-informed analytics to improve resource allocation and reduce manual data collection by 30%
Led quantitative program evaluation and strategic iteration, applying incident trends, intervention fidelity, and service metrics to inform continuous improvement and investment decisions
Developed scalable professional learning training using Articulate 360, supporting consistent implementation through asynchronous learning, job-embedded tools, and facilitator-ready materials
Authored SOPs and program playbooks, standardizing operations and enabling repeatable, cross-site execution
Selected as an expert witness for administrative and legal proceedings, delivering clear, data-supported testimony on program design, compliance, and operational execution
Program Coordinator
Ascension Parish Public Schools
Gonzales
07.2019 - 07.2023
Developed and maintained performance and compliance dashboards and Excel models to track program execution, forecast outcomes, and support leadership decision-making, reducing reporting errors by 20%
Conducted statistical analysis (t-tests, ANOVA, standard deviation) on large datasets to evaluate trends and inform program adjustments
Supported multi-year initiatives through quantitative analysis, identifying improvement opportunities and contributing to measurable performance gains
Coordinated multiple concurrent projects by maintaining structured project plans, automating recurring data pulls, and managing stakeholder review cycles to ensure accuracy, compliance, and on-time delivery
Managed Medicaid billing for related services, including speech therapy, using data tracking and reporting tools to identify discrepancies, streamline claim submissions, and improve reimbursement accuracy by 15%
Program Lead
Livingston Parish Schools
Holden
08.2014 - 08.2019
Led data-driven program operations, using assessment analytics to identify performance gaps and optimize instructional processes
Implemented multi-classroom pilot program, improving engagement by 50% and coordinating cross-functional stakeholders to maintain governance standards
Instructional Leader
Holy Ghost Catholic School
Hammond
08.2013 - 08.2014
Managed individualized program plans, aligning resources and stakeholders to meet performance goals
Coordinated cross-functional teams to deliver targeted intervention strategies and improve outcomes
Licensed Financial Advisor & Operations Manager
01.2004 - 01.2012
Managed portfolios and advised clients on risk management, regulatory controls, and financial governance
Analyzed financial trends using Tableau, providing data-driven insights to ensure ethical and compliant strategies
Oversaw a $6M+ budget, achieving 10% cost reductions through financial controls and process optimization
Strengthened risk management practices and ensured 100% regulatory compliance
Education
Doctor of Education - Leadership and Technology
Southeastern Louisiana University
Master of Business Administration - Innovation and Technology
Southeastern Louisiana University
Master of Arts - Education
Southeastern Louisiana University
Bachelor of Science - Business and Finance
University of Phoenix
Skills
Project Management
Project Planning
Cost Estimation
Agile & Scrum
Waterfall
Risk Management
Quality Assurance
Stakeholder Management
Project Scheduling
Communication
Tools & Platforms
Jira
Microsoft Office
Google Workspace
Excel
Tableau
SQL
Google Sheets
Python
R
SAP
Salesforce
Data & Analytics
KPI Dashboards
Predictive Analytics
Data Cleaning
Data Visualization
Statistical Analysis
Evidence-Based Decision Making
Process & Compliance
Lean Six Sigma
Workflow Optimization
Policy Development
SOPs
Regulatory Compliance
Operational Governance
Data Ethics
AI & Automation
Artificial Intelligence
AI-assisted tools
Workflow Automation
Process Improvement
Certification
Lean Six Sigma Black Belt Professional, SSGI, 165521913
Ethics and AI: A Philosophical Guide to Responsible Use, Northeastern University
Google Project Management Professional Certificate, Coursera
Google Advanced Data Analytics Professional Certificate, Coursera
Publications
The Relationship of Special Education Placement and Academic Outcomes in Southeast Louisiana: A Mixed Methods Study, Wolsefer, B., 2025, ProQuest Dissertations & Theses Global, 3075817713
The Relationship of Special Education Placement and Academic Outcomes in Southeast Louisiana, Wolsefer, B., 2025, Advances in Social Sciences Research Journal, https://journals.scholarpublishing.org/index.php/ASSRJ/article/view/19293/11451
Timeline
Program Manager
St. Tammany Parish Public Schools
07.2023 - Current
Program Coordinator
Ascension Parish Public Schools
07.2019 - 07.2023
Program Lead
Livingston Parish Schools
08.2014 - 08.2019
Instructional Leader
Holy Ghost Catholic School
08.2013 - 08.2014
Licensed Financial Advisor & Operations Manager
01.2004 - 01.2012
Doctor of Education - Leadership and Technology
Southeastern Louisiana University
Master of Business Administration - Innovation and Technology