Bobby Wright
Shreveport
Summary
Proven leader and effective decision-maker, enhanced Brookshire's Grocery's customer satisfaction and operational efficiency. Excelled in staff training, fostering team motivation, and leveraging customer service skills. Achieved notable reduction in cash discrepancies through meticulous money handling. Skilled in forklift operation, adept at balancing multiple priorities to meet organizational goals.
Proactive and meticulous Assistant Manager with over thirty-five years of experience in the grocery / retail industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Assistant Manager
Brookshire's Grocery
09.1989 - 11.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Management
Southern University At Shreveport
Shreveport, LAHigh School Diploma -
Fair Park High School
Shreveport, LA05-1983
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Team motivation
- Staff training and development
- Forklift / Pallet jack Operator
- Work Schedule maker
Certification
- ServSafe Food Handler's Certification
- Forklift Certification
Timeline
Assistant Manager
Brookshire's Grocery
09.1989 - 11.2024
Management
Southern University At Shreveport
High School Diploma -
Fair Park High School
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