Brandon Freeman

• Perform walkouts to ensure design mapping is correct and in the best possible position for building
• Create and assign POs to contractors to perform needed work
• Apply for and follow up on power permits for various power companies
• Approve / Reject / Edit pay request for work completed by contract companies.
• Supervise various contractor teams to perform excellent work in representation of Spectrum.

• Completed technical task in timely manner.
• Performed yearly evaluations of technicians.
• Delivered weekly presentations at tech meetings to keep techs up to date on multiple objectives.
• Developed personal improvement plans for low performing technicians.
• Rewarded high performing techs by way of meeting recognition, lunch, and reward points via company website.

As a Field Technician V, I was solely in charge of installs, maintenance, and repair to telecommunication systems for commercial clients. I had to troubleshoot issues, test equipment, and provide excellent customer support.

As a Field Technician IV, I was in charge of repair to telecommunication systems for residential and commercial clients. I had to troubleshoot issues, test equipment, and provide excellent customer support.

As a Field Technician III, I was in charge of trouble shooting business and residential accounts. I had to provide excellent customer service and maintain good relationships with customers.

As a Field Technician II, I was in charge of installation and disconnecting accounts. This included residential and business accounts.

As a Field Technician I, I was in charge disconnecting residential and business accounts that became delinquent or was voluntarily terminated.