Open To Work
Brandon Holden
Lake Charles
Summary
Experienced combat veteran with knowledge in electrical systems and a history of commercial long-haul driving. Adept at ensuring safety and compliance in electrical work. Currently working as a customer service agent at United Airlines, emphasizing strong customer service and operational efficiency.
Overview
20
20
years of professional experience
Work History
Customer Service Agent
United Airlines
Lake Charles
11.2025 - Current
- Assist customers with flight reservations and itinerary changes.
- Provide timely information on flight schedules and gate changes.
- Handle customer inquiries through phone and online support systems.
- Collaborate with team members to improve service delivery processes.
- Educate travelers on airline policies and baggage regulations.
- Manage check-in procedures using airline software tools efficiently.
- Attend training sessions regularly to stay current on new products or services.
Electrician
ABC Pelican Trade School
01.2025 - 06.2025
- As of June 2025, I completed an Apprenticeship program at ABC Pelican Trade School as a Certified Industrial Electrician and will continue my efforts in finding gainful employment. To acquire applicable skills and training to fulfill my craft in the coming future.
- Installed electrical systems in classrooms and workshops throughout the trade school.
- Maintained and repaired electrical equipment to ensure student safety and learning.
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
- Ensured proper installation of electrical conduit and motor controls to facilitate safe operations.
Truck Driver
01.2016 - 01.2024
- CDL A holder. Effectively and safely drive Commercial Motor Vehicles throughout all 48 connected states delivering various commodities of freight. All duties subjected to FMCSA and DOT Rules & Regulations
- Operated various truck models across diverse routes safely.
- Conducted pre-trip inspections to ensure vehicle compliance and safety standards.
- Coordinated with dispatch for timely deliveries and route adjustments.
- Adhered to federal and state transportation regulations consistently.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
Barber
BC Barbershop
01.2014 - 01.2016
- Some schooling to obtain Barbers license. Worked as a Barber for 2 years
- Provided precise haircuts and grooming services to diverse clientele.
Laborer
01.2014 - 01.2015
- Worked as a unloader at Target, a laborer at EZ - Go (a Textron company), Kellogg as a packager.
- Operated heavy machinery to assist with construction projects efficiently.
- Collaborated with team members to complete tasks within set deadlines.
- Followed safety protocols to minimize workplace hazards and risks.
Cashier, bagger, Stocker
Publix Supermarkets
Columbus
01.2010 - 01.2014
- At Publix Supermarkets in Columbus & Augusta Ga, I served multiple roles as a cashier, bagger, stocker over a course of 4 years.
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and recommendations daily.
- Maintained cleanliness and organization of the checkout area consistently.
- Handled cash, credit, and gift card transactions accurately.
- Managed inventory by restocking shelves during downtime regularly.
- Educated customers on store promotions and loyalty programs effectively.
Cook
United States Army
01.2006 - 01.2009
- Went through a boarding school out of Ft. Gordon (Eisenhower) listed as Youth Challenge Academy. Upon completion of school, I enlisted in the armed forces Army as a Cook. Served 2 years with 1 tour to Afghanistan.
Education
Certified Industrial Electrician - Westlake, LA
ABC Pelican Trade School
Westlake, LA06-2025
Truck Driving - Lithia Springs, GA
Road Master Truck Driving School
Lithia Springs, GA01-2016
GED - Augusta, GA
Youth Challenge Academy
Augusta, GA03-2007
Skills
- CDL A professional long haul driving
- Electrical knowledge
- Residential electrical skills
- Commercial electrical skills
- Industrial electrical skills
- Team collaboration
- Safety protocols
- Problem solving
- Time management
- NCCER certified
- Knowledge of national electric code (NFPA 70)
- Schematic reading
Phone
cell, (513)-253-1255
Thank You
Thank You for your continued professional and service in these trying times.
Affiliations
Salvation Army
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
On-SiteSalary Range
$15/hr - $1000/hrTimeline
Customer Service Agent
United Airlines
11.2025 - Current
Electrician
ABC Pelican Trade School
01.2025 - 06.2025
Truck Driver
01.2016 - 01.2024
Barber
BC Barbershop
01.2014 - 01.2016
Laborer
01.2014 - 01.2015
Cashier, bagger, Stocker
Publix Supermarkets
01.2010 - 01.2014
Cook
United States Army
01.2006 - 01.2009
Certified Industrial Electrician - Westlake, LA
ABC Pelican Trade School
Truck Driving - Lithia Springs, GA
Road Master Truck Driving School
GED - Augusta, GA
Youth Challenge Academy