Brandon Rome

• Board Operator with use of DCS in knowledge of Sulfuric Acid production
• Understanding of water treatment, Sulfuric Acid production and steam turbine power turbo generators.
• Implemented process improvements that enhanced operational efficiency and reduced waste within the facility.
• Operated and monitored production equipment to ensure efficient processing of fertilizers.
• Collaborated with team members to troubleshoot equipment issues, reducing downtime and maintaining production flow.
• Trained new operators on safety protocols, standard operating procedures, and equipment handling techniques.
• Utilized computer systems effectively to monitor processes and input critical data accurately and efficiently.

Well-rounded knowledge of residential construction and construction of swimming pools and outdoor kitchens as well as home/building insulation and fireplaces.

• Constructed forms for concrete structures and pouring

• Shaped rebar for structural support and tying

• Underground plumbing for equipment and pumps

• Electrical installation for equipment

• Installed tiles on various surfaces and finisher

• Fireplace installer, service tech. From wood burning fireplaces to fully automated gas insert units
• Insulation installer (fiberglass and spray foam)
• Garage door installer
• Outdoor kitchen builder
• Swimming pool builder
All jobs have hands on work to complete: Tile, gas lines, plumbing (water and DWV) electrical, roofing, framing,
concrete foundations, brick laying, flooring installation etc.

Project manager that oversaw construction of an apartment complex and retail center in high traffic areas of
Covington. Built rapport with many venders and supply houses to gain trust of people in the industry to compete
tasks presented to me by the company owner.
• Managing multiple jobsites from initiation through completion
• Communicate and coordinate schedules with various subcontractors within timely manner to ensure project
schedule remains on track
• Able to identify design deficiencies, issues and scheduling concerns to combat delays within the project
• Enforce the jobsite safety and OSHA standards to all employees and subcontracted employees while on jobsite
• Provide daily job reporting and updates to the project’s status

Oversaw daily construction operations, ensuring compliance with safety protocols and project specifications.

Coordinated subcontractor activities, facilitating communication and resolving conflicts to maintain project timelines.

Managed on-site workforce, mentoring junior staff and promoting adherence to quality standards.

Working at one of the highest volume camper dealerships in the area we constantly strive for customer satisfaction. Being able to learn and obtain knowledge of several different manufacturing lines and products to help answer and questions for customers and improve service. I have developed more specialized knowledge of motorhomes including higher class models. Job duties include but not limited to:

• Greeted customers and scheduled service appointments to ensure a seamless service experience

• Cataloged customer concerns and comments to accurately address service needs and enhance customer satisfaction

• Writing service orders and descriptions of problems and repairs • Translating customers’ repair problems into standard repair terminology

• Explaining repairs to customers

• Test-driving vehicles to confirm service repairs

• Estimating the cost and time needed for repairs

• Resolved customer complaints to improve service quality and maintain customer loyalty

Enhanced customer satisfaction by providing expert advice on camper features and maintenance.

Streamlined service processes, reducing wait times and improving operational efficiency.

Trained and mentored new staff on product knowledge and customer interaction standards.

Entry-level job position coming out of High School/College classes. Developed a great understanding of Retail and store operations that led me to work my way up the ladder from entry level Oil Change Technician to the youngest Store Manager of the company.

• Hired, trained, managed, and inspired technicians and counter sales people to enhance team performance and service quality

• Ensure strong sales and financials.

• Maintain company policies and ensure the security and safety of the facility

• Demonstrate and promote excellent customer service every day • Evaluated and processed store P&L's to align with changing financial goals

• Perform employee evaluations

• Supervise repair and maintenance quality

• Explain service recommendations and options to customers

• Assisted during staffing shortages

• Assess the skills and abilities of applicants for auto repair positions

• Supervise at times up to 14 employees

Oversaw daily store operations, ensuring compliance with company policies and procedures.

Trained and mentored staff, promoting a culture of excellence and customer service.

Analyzed sales data to identify trends, driving inventory management and merchandising strategies.