Summary
Overview
Work History
Education
Skills
Timeline
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Brandon Smith

Hammond

Summary

Compassionate person due diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

9
9
years of professional experience

Work History

Unit Clerk

UC Davis/Huffmaster Strikes
11.2024 - Current
  • Reduced conflict within the unit by implementing effective communication strategies and mediating disputes as needed.
  • Developed and implemented personalized treatment plans to address various needs including mental health, emotional, and behavioral issues.
  • Facilitated the development of healthy coping mechanisms and self-care strategies among clients by providing psychoeducation on various mental health topics.
  • Fostered strong rapport-building abilities by actively listening to clients'' concerns and offering empathetic feedback throughout the counseling process.
  • Increased client engagement in activities by creating a supportive and welcoming environment that encourages participation.
  • Assisted clients in developing essential life skills such as budgeting, meal planning, hygiene maintenance, and time management for increased independence postdischarge.

EVS Technician (PRN)

Pam’s Health
02.2024 - Current
  • Performed daily cleaning tasks including dusting, mopping and vacuuming floors; washing walls, windows and countertops; sanitizing bathrooms and replenishing supplies.
  • Maintained accurate records of all cleaning activities, such as areas cleaned and materials used.
  • Provided routine maintenance to equipment, such as changing vacuum bags, filters and brushes.

Unit Clerk (PRN)

Ochsner Medical Center
07.2016 - Current
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
  • Answered multi-line telephone system, provided information, and directed calls.
  • Prepared admissions charts and scanned records.
  • Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
  • Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.

Mental Health Supervisor

Oceans Behavioral Hospital
04.2016 - Current


  • Led group therapy sessions that encouraged open dialogue among participants while promoting self-awareness and personal growth through guided discussions.
  • Evaluated program effectiveness using key performance indicators, identifying areas for improvement and implementing necessary changes.
  • Conducted thorough evaluations of staff performance, providing constructive feedback aimed at professional growth opportunities.
  • Developed strong relationships with community partners, enhancing referral networks and increasing access to mental health resources for patients.
  • Improved overall staff morale by acknowledging individual achievements with recognition awards and celebrating team successes.
  • Facilitated team meetings to discuss case management strategies, ensuring continuity of care for patients across various services.

Patient Access Clerk (PRN)

St. Tammany Hospital
04.2022 - 08.2023
  • Provided customer service to patients regarding any inquiries or issues they had.
  • Answered incoming calls from patients and scheduled follow-up visits as needed.
  • Performed data entry of patient demographic information into the hospital system.

Education

Associate of Applied Science - Patient Care Technican

North Shore Technical College
Hammond, LA
06.2018

Skills

  • Collecting Specimens
  • Catheter Change and Preparation
  • Able to Lift 50 Pounds
  • Helping With Medication
  • Documentation Procedures Expert
  • Medical Terminology Knowledge
  • General Housekeeping Ability
  • Respiratory Equipment Training
  • Preparing Meals
  • Infection Control Procedures
  • Collecting Vital Signs
  • Quick Problem Solver
  • Grooming and Bathing Assistance

Timeline

Unit Clerk

UC Davis/Huffmaster Strikes
11.2024 - Current

EVS Technician (PRN)

Pam’s Health
02.2024 - Current

Patient Access Clerk (PRN)

St. Tammany Hospital
04.2022 - 08.2023

Unit Clerk (PRN)

Ochsner Medical Center
07.2016 - Current

Mental Health Supervisor

Oceans Behavioral Hospital
04.2016 - Current

Associate of Applied Science - Patient Care Technican

North Shore Technical College

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Brandon Smith