Brandy Benoit
Arnaudville
Summary
Highly organized professional with a solid background in managing appointment scheduling and insurance processing. Known for strong communication skills and ability to create a welcoming atmosphere for patients. Ready to enhance front desk operations and improve overall customer satisfaction.
Overview
2027
2027
years of professional experience
Work History
Receptionist
Port Barre Family Clinic
Port Barre
08.2023 - 07.2026
- Greeted patients and visitors warmly at the front desk.
- Managed appointment scheduling using electronic health record systems.
- Answered phone calls and addressed patient inquiries promptly.
- Collected and verified patient information for accuracy.
- Processed insurance claims and handled billing inquiries effectively.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed payments and updated accounts to reflect balance changes.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Receptionist
Opelousas General Hospital
Opelousas
03.2022 - 08.2023
- Greeted patients and visitors warmly at the front desk.
- Managed appointment scheduling using electronic health record systems.
- Answered phone calls and addressed patient inquiries promptly.
- Collected and verified patient information for accuracy.
- Processed insurance claims and handled billing inquiries effectively.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Processed payments and updated accounts to reflect balance changes.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Receptionist
Port Barre Family Clinic
Port Barre
2005 - 2018
- Greeted patients and visitors warmly at the front desk.
- Answered phone calls and addressed patient inquiries promptly.
- Collected and verified patient information for accuracy.
- Assisted in maintaining a clean and organized reception area.
- Processed insurance claims and handled billing inquiries effectively.
- Provided general administrative support to clinic operations daily.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
Education
High School Diploma -
Beau Chene High
Arnaudville05-2001
Skills
- Appointment scheduling
- Electronic health records
- Insurance processing
- Billing inquiries
- Customer service
- Front desk management
Timeline
Receptionist
Port Barre Family Clinic
08.2023 - 07.2026
Receptionist
Opelousas General Hospital
03.2022 - 08.2023
Receptionist
Port Barre Family Clinic
2005 - 2018
High School Diploma -
Beau Chene High