Brandy Parker
Olla
Summary
Great customer service representative known for exceptional people skills and effective communication. Experienced in managing customer inquiries and processing orders accurately, ready to contribute to improving customer experiences and operational efficiency.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
KNIFEWORKS INC
COLUMBIA,LA
07.2019 - Current
- Resolved customer inquiries and issues using product knowledge and effective communication skills.
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed orders efficiently through POS systems, ensuring accuracy and timely fulfillment.
- Trained new team members on customer service protocols and company policies.
Salesperson
PEARL & SIDS
OLLA,LA
08.2016 - 07.2019
- Strong sales strategies to achieve targets and drive revenue growth.
- Trained new team members on product knowledge and effective sales techniques.
- Monitored inventory levels and coordinated restocking efforts to ensure product availability.
Mail Carrier
USPS
Columbia, La
09.2014 - 09.2016
- Delivered mail and packages efficiently across designated routes, ensuring timely service.
- Managed daily deliveries.
- Maintained accurate records of deliveries and pickups to ensure compliance with postal regulations.
- Provided exceptional customer service by addressing inquiries and resolving delivery issues promptly.
- Streamlined mail sorting processes, improving overall workflow and reducing operational delays.
Education
GED -
Lasalle High School
Olla, LaSkills
- Customer service
- Active listening
- Computer skills
- Data entry
- Strong people skills
- Microsoft Excel
- Payment processing
- Clerical support
- Filing
- Multi-line phone talent
- Spreadsheets
Timeline
Customer Service Representative
KNIFEWORKS INC
07.2019 - Current
Salesperson
PEARL & SIDS
08.2016 - 07.2019
Mail Carrier
USPS
09.2014 - 09.2016
GED -
Lasalle High School