BRANDY RUSSELL
Shreveport
Summary
Experienced in handling correspondence, filing, research, clerical needs and other types of office support for busy teams. Knowledgeable about financial controls, business practices, relationship management and conflict resolution. Bringing superior communication and time management abilities.
Overview
16
16
years of professional experience
Work History
Accounts Payable Clerk
Bruckner Truck Sales & Equipment
01.2023 - Current
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
- Evaluated financial records to detect errors and discrepancies.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Account Payable Clerk
United Auto Recovery
04.2014 - 12.2017
- Invoice client and pay vendor accounts
- Research pay dependencies
- Create programs to help improve money management within the company and their clients the serve
- Run daily progress reports
- Operate in Re-pros, Master-que, Catalyst and Ariba
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members
Office Manager
Jackson Hewitt Tax Service
12.2008 - 04.2012
- Managed day-to-day operations and maintenance of equipment
- Prepare and file tax returns
- Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
- Advertised for upcoming events to promote engagement and involvement
- Delivered consistent follow up with customers after each transaction by phone or email to answer any last minute questions or concerns
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing
- Interacted pleasantly with clients and patrons when performing daily duties, which improved customer retention by 57%
Education
Bachelor of Science - Human Services
University of Phoenix
01.2014
Skills
- Leadership development
- Recruitment
- New hire orientation
- Retention programs
- Payroll administration
- Accounts Payable Processing
- MS Office proficient
- Detail-oriented
- Financial records and processing
- Time management skills
- Payment verification
- Auditing proficiency
- Vendor invoice processing
Timeline
Accounts Payable Clerk
Bruckner Truck Sales & Equipment
01.2023 - Current
Account Payable Clerk
United Auto Recovery
04.2014 - 12.2017
Office Manager
Jackson Hewitt Tax Service
12.2008 - 04.2012
Bachelor of Science - Human Services
University of Phoenix
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