Brandy Toole
Farmerville
Summary
Shift Manager skilled in time and team management, overseeing operations and optimizing task prioritization to ensure projects remain on schedule. Drove cost control initiatives while maintaining employee productivity and customer satisfaction. Contributed to operational success through effective problem-solving and decision-making.
Overview
12
12
years of professional experience
Work History
Prep Shift lead manager
Newks Eatery
Farmerville
10.2024 - Current
- Supervised daily operations, ensuring high service standards and customer satisfaction.
- Trained and mentored team members on customer service techniques to enhance client interactions.
- Managed inventory levels and conducted regular stock checks for supplies.
- Trained new employees on procedures, policies, and job functions.
- Monitored and managed stock levels throughout the shift to support operational efficiency.
Thrift store manager/Operator
Darbonne Thrift
Farmerville
10.2014 - 05.2023
- Managed daily operations of thrift store, ensuring smooth workflow.
- Oversaw inventory management, including sorting and pricing donated items.
- Resolved customer inquiries and complaints with professionalism and care.
- Assisted customers in selecting products that best suit their needs.
- Executed promotional activities such as discounts and clearance sales.
- Coordinated community outreach programs to promote store events.
Education
GED Center in Monroe
Monroe, LAOuachita High School
Monroe, LASome College (No Degree) - Health Information Management
Louisiana Tech University
Ruston, LASkills
- Inventory management
- Staff training
- Time management
- Punctuality and reliability
References
References available upon request.
Timeline
Prep Shift lead manager
Newks Eatery
10.2024 - Current
Thrift store manager/Operator
Darbonne Thrift
10.2014 - 05.2023
GED Center in Monroe
Ouachita High School
Some College (No Degree) - Health Information Management
Louisiana Tech University